Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jill Lawler

Dorchester

Summary

Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.

Talented skin care specialist with knowledge in all areas of skin therapy, including administering facials.

Skin Therapist skilled in diverse facial treatments such as microdermabrasion, anti-aging and glycolic peels.

Skilled esthetician known for high productivity and efficient task completion. Possess specialized skills in facial treatments, chemical peels, and skin analysis. Excel in communication, time management, and client satisfaction, ensuring optimal service delivery in every interaction.

Seasoned Esthetician with comprehensive experience in various skin treatments and beauty therapies. Skilled in client consultation, treatment customization according to individual needs, and maintaining hygienic work environment. Notable for enhancing customer satisfaction by providing high-quality services and fostering repeat business.

Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations.

Esthetician offering exemplary service and progressive medical spa techniques. Personable and punctual.

Focused Medical Aesthetician with many years of experience in laser and facial rejuvenation treatments. Successful at connecting with patients to promote services and ensure comfort throughout procedures. Possesses extensive knowledge of electronic health record (EHR) software for patient management and excels in planning at-home skincare regimens.

Experienced skincare specialist with background in providing personalized care and treatments to clients, improving skin health through innovative techniques. Skilled in assessing client needs, recommending products, and performing various facial and body treatments. Demonstrated ability to enhance customer satisfaction and loyalty by creating customized skincare routines. Contributed to increased repeat business by delivering exceptional service and fostering positive client relationships.

Passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excel in communication, empathy, and time management to provide exceptional customer service and foster lasting relationships.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

15
15
years of professional experience

Work History

Esthetician

Exhale Spa
Boston
02.2010 - Current
  • Greeted clients upon arrival to spa and provided information about services offered.
  • Developed a thorough understanding of available services by participating in training sessions.
  • Educated clients on proper skin care techniques according to individual needs.
  • Communicated effectively with other members of the spa team regarding client concerns.
  • Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Tested products on clients to determine best results and provide product recommendations.
  • Conducted consultations with new clients to assess skin type and discuss desired outcomes.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Assisted in the development of customized skin care regimens for clients.
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Demonstrated proper use of all products to ensure client satisfaction with results.
  • Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
  • Ensured compliance with state regulations related to sanitation and health standards.
  • Developed relationships with vendors for procurement of necessary supplies and equipment.
  • Attended continuing education courses related to esthetics industry advancements.
  • Assisted in marketing efforts by providing input on promotional materials and events.
  • Recommended additional treatments or products based on individual customer needs.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Maintained up-to-date knowledge of latest trends in esthetics industry through research.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Promoted skincare products to patients according to specific needs, boosting overall revenue.
  • Recommended home care regimen for desired results.
  • Built positive client relationships and guided clients through treatments.
  • Designed customized facial and body treatments meeting individual client needs.
  • Learned new techniques and complete chemical peel processes.
  • Provided excellent customer service and skincare treatments to clients.
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Meticulously maintained spa appearance and cleanliness.
  • Set up patient rooms and sterilized equipment.
  • Conducted private client consultations.
  • Educated clients on skin care procedures and products.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
  • Assessed client needs and recommended skin care and anti-aging products.
  • Offered skin rejuvenation and cellulite reduction therapy services to clients.
  • Supported profitability by upselling products and services and processing sales.
  • Eliminated or reduced appearance of fine lines and spots with appropriate products.
  • Assisted with operational activities such as inventory control, loss prevention and compliance.
  • Offered lash application, warm stone massage and brow and eyelash tinting services.
  • Instructed clients on how to apply make-up to achieve desired look.
  • Applied lotions, creams and tonics directly to client skin and advised on at-home use.
  • Inspected client's skin to determine best courses of treatment.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Completed procedures to remove pore blockages and unsightly blackheads.
  • Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.

Education

Certification of Licensed Esthetician Massachusetts - Skin Care

ELIZABETH GRADY SCHOOL OF ESTHETICS
Medford, MA
02-1997

Some College (No Degree) - Liberal Arts

Newman Prep
Boston, MA

Skills

  • Facial treatments
  • Waxing services
  • Skin analysis
  • Product recommendations
  • Customer service
  • Client consultations
  • Inventory management
  • Sales techniques
  • Skin care education
  • Treatment customization
  • Team communication
  • Attention to detail
  • Skincare treatments
  • Advanced facials specialist
  • Skin rejuvenation
  • Laser hair removal expertise
  • Radiofrequency skin tightening
  • Skin analysis expertise
  • Excellent team player
  • Skincare product sales
  • Airbrush makeup artistry
  • Spa treatment services expert
  • Chemical peel proficiency
  • Outstanding client care
  • Anti-aging treatments
  • Microdermabrasion treatments
  • High-frequency machine use
  • Moisturizing techniques
  • Waxing and threading
  • Bridal makeup specialist
  • Superior attention to detail
  • Facial massage techniques
  • Cosmetic procedures
  • Esthetics
  • Wrinkle treatment
  • LED light therapy
  • Chemical facial peels
  • Extractions and pore cleansing
  • Dermaplaning proficiency
  • Sensitive skin care
  • Waxing and laser hair removal
  • Facials and microdermabrasion

Languages

English
Native/ Bilingual

Timeline

Esthetician

Exhale Spa
02.2010 - Current

Certification of Licensed Esthetician Massachusetts - Skin Care

ELIZABETH GRADY SCHOOL OF ESTHETICS

Some College (No Degree) - Liberal Arts

Newman Prep
Jill Lawler