Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jillian Flanders

Swampscott

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure positions. Ready to help team achieve company goals. Willingness to learn. Strong work ethic. Caring of others needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Private Nanny

Jenna Gibilaro And Nisha Bhayani
04.2023 - 03.2024
  • Implemented daily routines for optimal child development and created a structured environment.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.

Waitress

Reggiano’s
07.2022 - 03.2023
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Used cash registers and credit card machines to cash out customers.

Waitress/Bartender

Bar Louie
10.2021 - 05.2022
  • Teamwork is important while employed by a restaurant or any occupation
  • Always make sure the customers needs are met, going above and beyond.
  • Well organized
  • Explained daily menu offerings, drink specials, and seasonal items and recommended options based on customer preferences
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation
  • Suggested additional items to customers to increase restaurant sales
  • Trained new servers and bussers in company values, culture, and policies
  • Communicated with guests regarding special requests, allergy issues, and other dietary restrictions.
  • Followed strict recipes and drink measurements to minimize product used.
  • Assisted with inventorying beverage stock and bar supplies.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Restaurant Hostess

Tides Restaurant
08.2017 - 02.2019
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Art Teacher's Assistant

Knucklehead Art Studio
06.2017 - 08.2017
  • A fun summer program that offered basic artistic techniques, using many dissimilar art mediums for children
  • Not only did this program expand children's artistic abilities, Knucklehead Art Studio partnered with SUP East Coast Style Paddle Boarding
  • Motivated children to try paddle boarding, showing them how to keep their balance, and exciting games to improve paddle boarding skills
  • Built positive, encouraging, and learning-focused environment to help students develop artistic abilities
  • For example nail-string art, learning the color wheel and more
  • Implemented creativity-centered classroom environment focused on encouraging student expression by encouraging creative freedom.

Education

High School Diploma -

Swampscott High School

Salem State University
Salem, MA

Radiologic Technology

North Shore Community College
Danvers, MA
05.2026

Skills

  • Customer Service
  • Cash Handling
  • Food Preparation and Safety
  • Check Payment Processing
  • Supply Restocking
  • High-Volume Dining
  • Good Communication
  • Problem Solving
  • Conflict Resolution

Certification

  • Food Handler Certification - October, 2022
  • CPR Certified - March, 2023
  • Alcohol Handler Certification - June, 2023

References

John Miele (Manager at Reggiano's of Celebration) : 917-873-4394

Brittany York(General Manager of Bar Louie) : 207-205-8246

Nisha Bhayani( Mother of children I nannied) : 813-846-3402

Jenna Gibilaro( Mother of children I nannied) : 978-857-6879

Timeline

Private Nanny

Jenna Gibilaro And Nisha Bhayani
04.2023 - 03.2024

Waitress

Reggiano’s
07.2022 - 03.2023

Waitress/Bartender

Bar Louie
10.2021 - 05.2022

Restaurant Hostess

Tides Restaurant
08.2017 - 02.2019

Art Teacher's Assistant

Knucklehead Art Studio
06.2017 - 08.2017

High School Diploma -

Swampscott High School

Salem State University

Radiologic Technology

North Shore Community College
Jillian Flanders