Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Jillian Procon

Ludlow

Summary

Motivated and dependable professional with a strong work ethic and a positive attitude. Known for being team-oriented, reliable, and eager to take on new challenges while continuously developing skills and contributing to a productive work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner

Align Fitness Boutique
01.2025 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Legal Assistant

Gelinas & Lefebvre, P.C.
05.2022 - Current
  • Manage incoming calls and direct client inquiries with professionalism and discretion.
  • Coordinate and schedule client meetings and attorney appointments.
  • Prepare and organize comprehensive estate planning packages, including wills, trusts, and supporting documents.
  • Retrieve official documents from state and court offices as needed.
  • Assist with a variety of tasks and administrative duties as requested to support the attorneys and office operations.
  • Maintain strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.

Coffee Shop Manager

Common Grounds Cafe
12.2020 - 12.2023
  • Oversaw daily coffee shop operations according to company policies.
  • Delivered exceptional levels of customer service by expertly training and managing staff.
  • Introduced new menu items based on market trends and customer feedback, driving sales growth.
  • Set up daily drawers, verified totals and prepared cash deposits.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Ice Cream Server

Rogers Place
08.2018 - 06.2021
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Provided support to fellow team members when needed, creating a cohesive work environment.
  • Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
  • Collaborated with team members to maintain smooth operations during high-volume periods.

Education

High School Diploma -

Ludlow High School
Ludlow, MA
05-2021

Skills

  • Small business operations
  • Relationship building
  • Organizational skills
  • Marketing and advertising
  • Ability to advocate
  • Experience building partnerships with local businesses and organizations
  • Planning and coordination
  • Attention to detail

Affiliations

  • Chicopee Chamber

Certification

  • CGFI - Certified Group Fitness Instructor
  • American Barre Technique
  • Barre Flow

Timeline

Owner

Align Fitness Boutique
01.2025 - Current

Legal Assistant

Gelinas & Lefebvre, P.C.
05.2022 - Current

Coffee Shop Manager

Common Grounds Cafe
12.2020 - 12.2023

Ice Cream Server

Rogers Place
08.2018 - 06.2021

High School Diploma -

Ludlow High School

Similar Profiles

CREATE PROFILE
Jillian Procon