Dynamic workforce planning manager with a proven track record at Helfrich Brothers Boiler Works, excelling in talent acquisition and process improvement. Expert in aligning staffing strategies with operational goals, enhancing productivity, and fostering strong relationships. Adept at managing diverse teams and driving recruitment initiatives to meet organizational needs effectively.
Overview
21
21
years of professional experience
Work History
Work force planning manager
Helfrich Brothers Boiler Works
Lawrence
08.2017 - Current
Developed workforce plans that aligned staffing levels with operational needs, ensuring optimal service delivery.
Managed full-cycle recruitment process from sourcing to onboarding.
Developed talent acquisition strategies to attract diverse candidates.
Built robust pipeline and diverse pool of candidates to meet current or future hiring needs.
Collaborated with leadership to align workforce strategies with company goals.
Managed employee relations by addressing concerns and facilitating conflict resolution.
Coordinated scheduling to ensure efficient coverage across all departments.
Implemented process improvements that streamlined workflows and increased overall productivity.
Managed resources across multiple projects, improving project delivery and utilization.
Developed comprehensive project plans to meet operational goals and timelines.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Organized career fairs, campus visits, and other recruiting events.
Aligned HR policies with federal and local regulations.
Branch Manager
Trillium Construction Staffing
Hudson
02.2015 - 08.2017
Managed and inspired team members to perform to full potential, driving branch profitability.
Oversaw daily branch operations and optimized staff performance at Trillium Construction Staffing.
Developed and implemented staffing strategies to meet client needs effectively.
Oversaw recruitment processes, ensuring candidate quality and compliance with regulations.
Managed staff scheduling, hiring and training processes.
Evaluated employee performance, providing feedback and guidance for improvement.
Cultivated strong client relationships to enhance ongoing business partnerships.
Supported team members in resolving issues and improving customer service delivery.
Manager Dock Operations
FedEx Smartpost
Northborough
07.2010 - 01.2015
Developed and implemented standard operating procedures to enhance team activities and ensure consistency.
Trained staff on operational best practices and safety protocols.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Built strong operational teams to meet process and production demands.
Maintained compliance with industry regulations and company policies.
Monitored processes and team performance to identify areas for improvement and enhance customer service.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Project Manager
Brady Built Sunrooms
Auburn
07.2008 - 07.2010
Managed multiple projects with competing deadlines simultaneously.
Developed and maintained project plans, timelines, and budgets.
Led project planning for sunroom installations and renovations.
Managed contractor relationships to ensure compliance and maintain quality standards.
Conducted site assessments to evaluate project feasibility and design options.
Determined project staffing needs and led resource management.
Led initiatives for continuous improvement in project delivery processes.
Staffing Branch Manager
Placement Pros
Worcester
04.2005 - 07.2008
Oversaw daily operations of staffing branch, ensuring efficient support for construction projects.
Led recruitment strategies to attract top talent across diverse departments.
Oversaw recruitment and placement of skilled trades personnel.
Managed full-cycle recruitment process from sourcing to onboarding.
Developed talent acquisition strategies to attract diverse candidates.
Cultivated client relationships to accurately assess and address staffing requirements.
Guided and motivated team members to achieve their best, contributing to branch profitability.
Monitored financial performance of the branch on a monthly basis.
Work Force Management Resource Planning Analyst at EviCore Healthcare formerly Care Core NationalWork Force Management Resource Planning Analyst at EviCore Healthcare formerly Care Core National