Assisted servers in setting up and clearing tables efficiently, ensuring a smooth dining experience for up to 200 guests per shift.
Responded promptly to guest requests or concerns, enhancing customer satisfaction and maintaining a high standard of service.
Collaborated effectively with team members during busy shifts, supporting efficient operations and consistently achieving positive guest feedback.
Adhered to restaurant policies regarding safety regulations and hygiene standards, maintaining a clean and safe environment at all times.
Communicated effectively with servers and other staff members to coordinate table turnover, reducing wait times and improving service flow.
Dining Steward
2 Months
American Cruise Lines | 08.2025 - 10.2025
Worked with American Cruise Line for 3 months until the season ended, consistently completing 80-86 hours per week to support dining operations.
Demonstrated comprehensive knowledge of daily food items, allergies, and ingredients, ensuring guest safety and informed dining experiences.
Set the dining room for breakfast, lunch, and dinner, maintaining high standards of presentation and readiness for each service.
Served guests efficiently and courteously, contributing to a positive dining atmosphere and guest satisfaction.
Washed and put away all glassware, sanitized serving trays, restocked condiments, and maintained cleanliness of all serving and food prep areas after each service.
Communicated with both front and back of house teams to ensure smooth service and an enjoyable environment for all guests.
Server/Runner/Busser
5 Months
Hungry Pot Korean BBQ & Hot Pot | 10.2024 - 03.2025
Greet and seat guests in a friendly and professional manner, setting a welcoming tone for the dining experience.
Present menus and provide detailed information when asked, enhancing guest understanding and satisfaction.
Take accurate food and drink orders, minimizing errors and ensuring timely service delivery.
Deliver orders promptly and accurately, contributing to efficient table turnover and positive guest feedback.
Collaborate with kitchen staff to ensure timely service, maintaining smooth operations during peak hours.
Upsell additional products when appropriate, increasing average ticket size and supporting revenue growth.
Handle cash and credit card transactions with precision, ensuring accurate billing and customer trust.
Maintain cleanliness and organization of the dining area, upholding health and safety standards throughout each shift.
Electrician
4 Months
Leapros Skilled Trades | 04.2024 - 08.2024
Interpreted blueprints, diagrams, and schematics to determine the layout of electrical wiring, ensuring accurate installations.
Upgraded outdated electrical systems to improve efficiency, reliability, and safety standards, reducing maintenance issues.
Adhered to all safety protocols and guidelines while working with live wires or hazardous materials, maintaining a zero-incident record.
Utilized hand tools such as wire strippers, cutters, pliers, and screwdrivers to complete various electrical tasks efficiently.
Performed electrical system upgrades to meet changing power demands or accommodate new equipment, supporting operational continuity.
Installed and maintained low voltage systems including security alarms, fire alarms, and data/communication networks, enhancing facility safety and connectivity.
Manager
2 Years 1 Month
Omar's World of Comics | 07.2021 - 08.2023
Spearheaded the development of a gaming center within a multifaceted establishment, driving growth into a recognized community hotspot.
Directed day-to-day operations, ensuring a seamless customer experience across gaming, dining, and events, resulting in increased customer retention.
Implemented creative marketing strategies to attract new customers and increase foot traffic, leveraging social media and partnerships with local influencers.
Collaborated with Omar's Bistro inside the gaming center to provide a unique experience, creating memorable moments for customers and boosting cross-business engagement.
Electrical Apprentice
9 Months
Wilson Electric | 08.2020 - 05.2021
Read blueprints and followed work instructions to support accurate installation on commercial job sites.
Assisted with wiring, conduit runs, and device placement for new construction and renovation projects.
Checked high-voltage work areas and used required protective practices before starting assigned tasks.
Supported lighting control system installation and testing during scheduled project work.