Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Jennifer Case

Greenfield

Summary

Social work professional specializing in case management and client advocacy. Demonstrated success in delivering emotional support and crafting tailored plans for diverse populations. Strong problem-solving abilities and cultural sensitivity enhance relationship-building. Achieved positive outcomes through empathetic engagement and active listening techniques.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Licensed Dispensing Optician

Dostal Eyecare
Easthampton
06.2015 - Current
  • Engaged patients in conversations to assess daily activities and recommend suitable eyewear.
  • Provided leadership and training to apprentices for optician licensure development.
  • Managed healthcare office responsibilities, serving as primary contact for labs, vendors, and suppliers.
  • Consistently exceeded sales goals monthly, achieving top salesperson status for eight consecutive years.

School Adjustment Counselor, Practicum Student

RK Finn Ryan Road Elementary School
Florence
05.2023 - 06.2025

Provided small group, whole class, and individual counseling lessons in social-emotional learning (SEL).

  • Facilitated conflict resolution support among peers to foster positive interactions.
  • Attended IEP, 504, and SST meetings to advocate for student needs.
  • Implemented Zones of Regulation curriculum in both small groups and whole class settings.
  • Engaged in developmental history discussions with parents to enhance student support.
  • Collaborated with outside providers during monthly consultation meetings for comprehensive care.
  • Conducted follow-up communication after crisis assessments to ensure ongoing support.
  • Participated in care team meetings alongside principal, counselor, BCBA, psychologist, and district social workers.

Outpatient Social Work Clinician/Practicum Student

Community Service Society
Springfield
09.2024 - 05.2025
  • Conducted intake sessions to gather client information for assessments.
  • Managed a diverse caseload of clients aged 6 to 32, ensuring tailored support.
  • Completed comprehensive assessments, including CANS and PHQ-9 evaluations.
  • Utilized CBT, DBT, and play therapy interventions to address client needs.
  • Collaborated with parents, schools, and DCF to coordinate care effectively.
  • Presented case studies to internship cohort for peer learning and feedback.
  • Participated in group and individual supervision to enhance clinical skills.

Education

Master of Science - Social Work

Westfield State University
Westfield, MA
05-2025

Associate of Applied Science - Opticianry

Holyoke Community College
Holyoke, MA
05-2022

Bachelor of Arts - Psychology

Elms College
Chicopee, MA
05-2019

Skills

  • Client assessment and care coordination
  • Cognitive behavioral therapy
  • Conflict resolution strategies
  • Customer service excellence
  • Program development and management

Certification

Connecticut Optician #001512

Massachusetts Optician #6250

ABO Certification

NCLE Certification

Volunteer Work

Gift of Sight: Provided no-cost eyewear to disadvantaged communities.

Vision Van: Provided free optical services for low-income families.

Stone Soup: Non-profit neighborhood café to reduce hunger and create diverse, inclusive, egalitarian community.

Timeline

Outpatient Social Work Clinician/Practicum Student

Community Service Society
09.2024 - 05.2025

School Adjustment Counselor, Practicum Student

RK Finn Ryan Road Elementary School
05.2023 - 06.2025

Licensed Dispensing Optician

Dostal Eyecare
06.2015 - Current

Master of Science - Social Work

Westfield State University

Associate of Applied Science - Opticianry

Holyoke Community College

Bachelor of Arts - Psychology

Elms College
Jennifer Case