J'Nyla Wilson
Esperanza Academy
Lawrence
4
years of professional experience
Dynamic professional skilled in communication, organizational abilities, and adaptability. Delivers exceptional customer service and support, including managing inquiries, processing information, and a dedication to hospitality. Holds a strong commitment to growth and learning.
Work History
Front Desk Receptionist
- Greeted walk-in visitors and assisted with inquiries and references, ensuring a welcoming atmosphere.
- Managed incoming calls, directing them to appropriate staff members efficiently and taking messages if needed.
- Processed mail and packages, ensuring timely distribution to relevant departments.
- Collected enrollment deposits and assisted with questions about the admissions process.
- Assisted in the reorganization of the student-information filing system for clarity.
Admissions Ambassador
3 Years 5 Months- Led 50+ prospective student tours, delivering comprehensive information on the school's mission. offerings, and the application process.
- Facilitated communication and representation of residential life and diversity, equity, inclusion, and belonging departments at open houses and other events to promote community engagement.
- Built strong relationships with prospective students, welcoming them and providing detailed information regarding concerns and FAQs.
Art Program Teacher’s Assistant
1 Month- Assisted lead teacher in developing and implementing lesson plans.
- Supported classroom management by fostering positive student behavior and engagement strategies.
- Collaborated with educators to evaluate student progress and participation and adapt program structure accordingly.
- Ensured all children were safely accounted for at all times and felt included and supported.
Education
Bachelor of Arts
Skills
Customer service
Adaptable and flexible
Interpersonal skills
Communication etiquette
Multitasking and organization
Team collaboration
Calm and patient demeanor
Artistic creativity
Timeline
Front Desk Receptionist
Esperanza Academy
07.2026 - CurrentRead More
Art Program Teacher’s Assistant
Movement City
07.2023 - 08.2023Read More
Admissions Ambassador
The Cambridge School of Weston
10.2022 - 03.2026Read More
Tufts University
Bachelor of Arts
Read More