Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOAN

Boston

Summary

Empathetic aide with strong time management skills, previously at Jones Private Home, excels in patient care and fostering relationships. Enhanced children's development through tailored activities and ensured nutritional needs were met. As a server, improved customer satisfaction by 20% through personalized service and teamwork. Adept at maintaining clean, safe environments and resolving issues swiftly.

Overview

2
2
years of professional experience

Work History

AIDE TO A DISABLE KID

JONES PRIVATE HOME
01.2024 - 07.2025
  • Observed and monitored children's activities.
  • Offered caring companionship and emotional support.
  • Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
  • Supported children's development by encouraging teamwork and understanding of others.
  • Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
  • Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
  • Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.

Server

Caribbean Restaurant
03.2023 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

High School Diploma -

Jamaica Public School
Jamaica, IA
06-1981

Skills

  • Time management
  • Patient
  • Patient care
  • Attention to detail

Languages

English
Professional Working

Timeline

AIDE TO A DISABLE KID

JONES PRIVATE HOME
01.2024 - 07.2025

Server

Caribbean Restaurant
03.2023 - 01.2025

High School Diploma -

Jamaica Public School

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