Joan Berube
Harwich Port
Summary
Dynamic professional with a proven track record at The Barn at Gibbet Hill, excelling in delivering exceptional service for high-end weddings and social events. Expertise in customer service, event design, and client relations leads to enhanced guest experiences through effective communication and personalized attention. Strong operational support skills ensure seamless food and beverage service, consistently exceeding client expectations. A collaborative team player with a proven ability to adapt to changing needs, dedicated to creating first-class functions.
Overview
39
39
years of professional experience
Work History
Event Support Staff/Server
The Barn at Gibbet Hill/Webber Restaurant Grou[
Groton
04.2019 - Current
- Provide exceptional service at high-end events, managing multiple tables while maintaining guest satisfaction and coordinating with kitchen staff
- Orchestrate seamless dining experience through precise timing, detailed order accuracy, and maintaining pristine table settings
- Collaborate with event planning team in setting and decorating venue according to client specifications to deliver a seamless event
- Enhance client satisfaction through personalized service accommodations and swift resolution of special requests
- Support for bride and groom and their wedding parties during events
- Maintain cleanliness and organization of event spaces before, during and after events
Manufacturer's Representative
J & B Marketing, Inc.
Ashburnham
05.1986 - 08.1986
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Resolved customer issues and offered continual support throughout sales, delivery and processes.
- Attended trade shows and industry events to promote company's products and services.
- Developed and maintained relationships with vendors, suppliers, and customers.
Education
Bachelor of Arts - Business And Marketing
Saint Anselm College
Goffstown, NH05-1986
Skills
- Effective communication
- Customer service and support
- Event design and décor
- Team collaboration
- Client relations
- Operational support
- Food and beverage service
Affiliations
- Gardening, landscape and floral design
- Furniture restoration and refinishing
- Photography
- Travel adventures with family
- Content creation
Timeline
Event Support Staff/Server
The Barn at Gibbet Hill/Webber Restaurant Grou[
04.2019 - Current
Manufacturer's Representative
J & B Marketing, Inc.
05.1986 - 08.1986
Bachelor of Arts - Business And Marketing
Saint Anselm College
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