Joan Heng
Tewksbury
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Manufacturing Operator
Vishay UltraSource Inc.
11.2021 - Current
- Made sure that products were produced on time and are of good quality.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Sortation Associate
Amazon
10.2022 - 03.2023
- Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
Booth Attentant
Mahoney's Oil Co. Inc.
07.2020 - 12.2021
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Front-End Assistant
Demoulas Market Basket
03.2013 - 12.2021
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Manchester, NH06-2027
High School Diploma -
Lowell High School
Lowell, MA06.2014
Skills
- Honest and Ethical
- Customer Relations
- Work Task Prioritization
- Cooperative Attitude
- Equipment monitoring
- Problem Solving
- Workplace safety
- Staff Supervision
- Attention to detail
- Adaptable and Flexible
- Computer skills
- Good communication
Timeline
Sortation Associate
Amazon
10.2022 - 03.2023
Manufacturing Operator
Vishay UltraSource Inc.
11.2021 - Current
Booth Attentant
Mahoney's Oil Co. Inc.
07.2020 - 12.2021
Front-End Assistant
Demoulas Market Basket
03.2013 - 12.2021
Bachelor of Science - Computer Science
Southern New Hampshire University
High School Diploma -
Lowell High School
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