Joanna Berube
Springfield,MA
Summary
As a person in a position of leadership, my primary objective is to support the functioning of the programs by managing staff, coordinating operations, and ensuring excellent delivery of services to the participants. I seek to create a productive and positive work environment by communicating with team members, setting clear and achievable goals, and monitoring performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Economic Mobility Programs Manager
Way Finders
04.2022 - Current
- Maximized performance by monitoring daily activities and mentoring team members graduating 45 participants in FY 22
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with community resource groups, established Program Coordinating Committee
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Playspace Program and Parent Engagement Manager
Horizons For Homeless Children
01.2009 - 04.2022
- Maintained professional, organized, and safe environment for employees, volunteers, parents and children.
- Controlled costs to keep business operating within budget and increase profits.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant volunteer hours.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Science - Psychology
Westfield State University
Westfield, MASkills
- Strategic Planning
- Key Performance Indicators
- Team Leadership
- Quality Assurance
- Effective Communication
- Contract Management
Certification
- Family Self Sufficiency, Nan McKay - November 2023
Timeline
Economic Mobility Programs Manager
Way Finders
04.2022 - Current
Playspace Program and Parent Engagement Manager
Horizons For Homeless Children
01.2009 - 04.2022
Bachelor of Science - Psychology
Westfield State University
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