Jodie Garinger

• Formulated partnerships with with physician groups, hospitals, geriatric care managers, discharge planners/case managers, skilled nursing facilities, assisted livings, residential homes, hospitals, hospices, and Elder Law attorneys.
• Established rapport, credibility, and integrity with existing accounts and pending prospects.
• Provided feedback from referral sources regarding Agency performance.
• Created and proposed business development opportunities that will benefit our company by increasing visibility in each community.
• Generated and manage leads from various referral sources while being a liaison between the Agency and the community regarding community and customer needs.
• Developed and promoted programs and services while maintaining the standards of practice consistent with quality health care and maximizing human, financial and equipment resources.
• Established a public relations program for interpretation of the agency’s services and to foster good working relations with physicians and community agencies.
• Attended weekly meetings and address successes, competitor information and future opportunities for growth.
• Met with families and patients and educated and supported their needs for home care.
• Negotiated contract terms with prospective families and patients.

• Responsible for identifying sales opportunities from all different market sectors including hospitals, pharmacies, food and hospitality, retail, technology and solution companies.
• Worked closely with C-Level and above executives.
• Managed content distribution to online channels and social media platforms.
• Collaborated with marketing and design teams to develop and plan site content, layout and style.
• Used content management system to analyze user engagement and website traffic metrics.
• Built and strengthened strategic relationships with vendors, advertising agencies and leading partners of clients.
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
• Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
• Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.

• Achieved sales targets by prospecting, qualifying and converting leads.
• Progressed sales by working closely with customer relations, production team and marketing.
• Optimized sales approaches based on account, competitor and general market trends.
• Boosted revenue from existing accounts by reaching out regularly to check on needs and promote new offerings.
• Worked independently with minimal supervision.
• Built relationships with customers and the with community to promote long term business growth.
• Developed new business relationships and maintained existing through regular communications and effective account management.
• Attended monthly sales meetings and quarterly sales trainings.
• Presentation at Food Shows and Expos.
• Coordination and Communication with vendors.

Human Resources

• Handled on-boarding process for newly hired employees and distributed all paperwork.
• Directed job fairs to bring in local talent for long term and seasonal positions.
• Liaised between multiple business divisions to improve communications.
• Developed incentive program for hiring of and retaining of employees.
• Owned payroll processing, scheduling.
• Designed sales training and provided training to new employees.
• Created Employee Handbook.
• Evaluated personal performance reviews and provided support.

Marketing/Social Media

• Promoted Real Estate brands through geo-targeted digital marketing campaigns.
• Designed campaigns to generate clients to customers.
• Added branding lift with Google ads.
• Provided monthly reports on campaign results.
• Owned design for customized client profiles for social media platforms and to improve SEO presence.
• Create and manage campaigns, promotion materials for sales.
• Data entry and Analytics

Sales

• Developed and implemented strategies and tactics to drive revenue growth and performance.
• Lead and motivated a team of sales professionals to achieve goals and objectives.
• Monitored and report sales performance trends, sales targets, and potential obstacles.
• Identified new sales opportunities and business development opportunities.
• Prepared sales proposals and presentations to staff and clients.
• Negotiated contracts and pricing with customers.
• Researched and Cold Called

• Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
• Conducted pre-admission assessments in patients homes, hospitals, and rehabs and customized care plans upon admission.
• Provided tours of facility to prospective residents and families.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Owned payroll and scheduling for Nursing, CNA's and LNA's and recreation department.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Direct day-to-day administrative and operational functions.
• Worked closely with other Department heads, marketing, outside liaisons, social workers, nurses, doctors and hospice.
• Daily department head meetings, discussing current census, admissions and discharges and residents' Medicaid applications.
• Conducted literature and coding reviews to adhere to state and federal standards.
• Facilitated COMPASS dementia training to Benchmark associates.
• Facilitated Family support groups monthly.

• Managed all program operations of Memory Care Unit in accordance with resident, government and facility policies and procedures.
• Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
• Conducted tours of facility to prospective residents and families.
• Hired, coached and trained new employees to promote knowledge of responsibilities and position requirements.
• Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff and recreation department.
• Created customized care plans, worked with hospital staff and families to assess and meet individual needs.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Spearheaded and implemented new program to 60 bed Dementia Unit.
• Owned renovation design to benefit memory impaired patients.
• Worked closely with Marketing Director to develop partnerships.
• Assessed patients in hospitals, rehabs and in homes to determine appropriate placement.

• Provided ongoing direction and leadership for program operations.
• Developed and organized a wide variety of activities to stimulate interest, involvement and engagement of patients.
• Performed assessments on activity programs to determine what specific activities were suitable.
• Continual documentation on residents to meet state regulations.
• Developed monthly life enrichment calendar and published electronically and in print.
• Worked with nursing and rehabilitation team to identify and document changes in patient mental acuity and physical abilities.
• Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
• Drafted budgets for programs and ordered materials that were needed for certain activities.
• Owned payroll and scheduling for program department.