Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joella Harrison

Haverhill,MA

Summary

Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.

Overview

4
4
years of professional experience
4
4
Certifications

Work History

Server

Applebee's Grill + Bar
Haverhill , MA
05.2025 - Current
  • Took orders from customers accurately and in a timely manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided excellent customer service to ensure satisfaction.

Store Associate

Mad Hatters Antique
05.2024 - 08.2025
  • Maintained up-to-date knowledge of inventory levels for each item in the store.
  • Provided excellent customer service to ensure that customers had a positive shopping experience.
  • Answered phone calls from customers inquiring about specific products or services offered by the store.
  • Created price tags and merchandise signs for new items.

Cafe Worker

Bradford Ski Area
12.2023 - 02.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Cashier

Market Basket
11.2021 - 12.2023
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Business

Plymouth State University
Plymouth, NH
05.2027

High School Diploma -

Haverhill High School
Haverhill, MA
06.2023

Skills

Safety protocols

Strong work ethic

Safe food handling

Guest engagement

Hospitality service expertise

Team collaboration

Payment processing

Attention to detail

Punctual and reliable

Certification

Fundementals of Digitial Marketing Training

Timeline

Fundementals of Digitial Marketing Training

10-2025

Advanced Content Marketing with Brian Dean

10-2025

Content Marketing Principles for Business

09-2025

Stratigic Marketing Attract Engage

09-2025

Server

Applebee's Grill + Bar
05.2025 - Current

Store Associate

Mad Hatters Antique
05.2024 - 08.2025

Cafe Worker

Bradford Ski Area
12.2023 - 02.2024

Cashier

Market Basket
11.2021 - 12.2023

Business

Plymouth State University

High School Diploma -

Haverhill High School
Joella Harrison