Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Johanne Lera

Randolph

Summary

Dedicated Food Service Worker with a strong focus on delivering exceptional customer experiences. Skilled in maintaining cleanliness and organization while ensuring timely service.

Overview

21
21
years of professional experience
3
3
Certifications

Work History

Food Service Worker

Brockton High School
Brockton
09.2024 - Current
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Cleaned kitchen areas, equipment and utensils.
  • Ensured dining areas remained tidy and organized throughout service hours.
  • Served meals to customers in a friendly and courteous manner.
  • Collaborated with team to deliver timely service of items.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Acquired new skills to support team and further accommodate customer needs.

Credit Administrator

National Office of Insurance
Delmas
10.2004 - 11.2023
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Managed credit applications for insurance policy approvals and renewals.
  • Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
  • Reviewed and maintained accurate credit records in the financial management system.

Education

BBA - Management Science

INUQUA
HAITI
04-2011

Skills

  • Cleaning and sanitizing
  • Food service
  • Customer interaction
  • Team collaboration
  • Performing quality checks
  • Credit assessment

Languages

English
Limited
French
Full Professional
Haitian Creole
Native/ Bilingual

Certification

Certified Nurse Assistant
(CNA)

Timeline

Food Service Worker

Brockton High School
09.2024 - Current

Credit Administrator

National Office of Insurance
10.2004 - 11.2023

BBA - Management Science

INUQUA
Johanne Lera