Joheidy Gonzalez
Boston
Summary
Dynamic Beauty Advisor with a proven track record at Sephora, excelling in customer engagement and upselling strategies. Leveraged strong organizational skills to enhance product displays, driving sales growth. Committed to client satisfaction through personalized skincare consultations and effective team collaboration, consistently meeting sales goals while promoting a welcoming atmosphere.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sephora
09.2023 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Maintained counter and display areas for cleanliness and organization.
- Met sales goals, supporting organizational health through consistent and reliable service.
Nail Technician Assistant
Habibi Nail
04.2020 - 12.2020
- Displayed exceptional time management skills by consistently completing tasks in a timely manner while providing high-quality results.
- Maintained high levels of sanitation by diligently cleaning and sterilizing all instruments after each use.
- Promoted a relaxing atmosphere within the salon by consistently maintaining a calm demeanor even under pressure.
Education
Certificate - Aesthetics
Jupiter Beauty Academy
Boston, MAHigh School Diploma - Vocal
Boston Arts Academy
Boston, MA06.2023
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Upselling strategies
- Retail experience
- Client relationship building
- Brand promotion
- Sales closing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Beauty Advisor
Sephora
09.2023 - Current
Nail Technician Assistant
Habibi Nail
04.2020 - 12.2020
Certificate - Aesthetics
Jupiter Beauty Academy
High School Diploma - Vocal
Boston Arts Academy
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