John Clougherty

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Provide support for visiting Major League Baseball teams while in Boston. Coordinate food and nutrition for the teams.

• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
• Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.