JOHN CROWLEY
Worcester
Summary
Strategic Warehouse and Logistics Leader with over 30 years of experience in operations, team development, and process improvement. Managed multimillion-dollar inventories and led cross-functional teams to enhance efficiency and accuracy. Committed to meeting deadlines while ensuring compliance with safety and quality standards.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Novloex
Chelmsford
2025.05 - Current
- Managed daily warehouse operations to ensure efficient workflow and inventory management.
- Oversaw team training programs to enhance safety and operational procedures.
- Coordinated shipping and receiving schedules, ensuring timely deliveries and efficient workflow.
- Implemented inventory control systems, optimizing stock levels and minimizing waste.
- Supervised equipment maintenance to ensure operational reliability and safety standards.
- Developed employee schedules, enhancing productivity and effective resource allocation.
- Evaluated vendor performance to ensure quality service and product supply reliability.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Generated warehouse shipping documents, packing lists and invoices.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Monitored staff performance and identified areas for improvement.
- Established and maintained good relations with customers, vendors, and transport companies.
- Communicated regularly with other departments regarding supply chain activities.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Established procedures for receiving, storing, handling hazardous materials safely.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Analyzed data from production reports to identify trends or opportunities for improvement.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
- Drafted policies related to storage space utilization and distribution operations.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Prepared inventory for shipment by attaching tags and labels.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Consistently met company and department objectives within budget and time constraints.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Warehouse & Logistics Manager
Aurora Plastics
Lunenburg
2022.01 - 2025.05
- Lead all warehouse operations, supervising supervisors, employees, and temps.
- Maintain inventory accuracy and provide regular reports to Finance using Great Plains.
- Collaborated with departments to enhance team alignment and support company growth initiatives.
- Develop and monitor warehouse budgets, including for 3PL services.
- Schedule container and FTL shipments, lead Safety Management Team, and attend daily leadership meetings.
- Oversaw inventory management and ensured optimal stock levels.
- Coordinated shipping schedules with carriers and logistics providers.
- Implemented safety protocols to maintain a secure work environment.
- Managed daily warehouse operations and logistics for Aurora Plastics.
- Trained staff on best practices for material handling and storage.
- Streamlined workflow processes, resulting in increased operational efficiency.
- Monitored equipment maintenance and organized repairs.
- Collaborated with cross-functional teams to align logistics strategies.
- Evaluated employee performance regularly through observation and feedback sessions.
- Ensured compliance with applicable laws and regulations regarding workplace safety and security.
- Implemented cost-saving strategies, achieving sustainable operating costs while ensuring service levels were met.
- Organized special projects related to improving operational efficiency within the facility.
- Resolved issues related to staffing shortages or incorrect orders quickly and efficiently.
- Planned layout design of warehouses according to workflow requirements.
- Coordinated with production staff to ensure timely delivery of goods from the warehouse.
- Investigated customer complaints related to warehousing services such as delays or damaged goods.
- Managed daily operations of receiving, storing, shipping, and distributing materials.
- Supervised a team of warehouse personnel to ensure quality standards were met.
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
- Monitored inventory levels and conducted regular audits of all items in the warehouse.
- Provided training programs for new employees on proper use of equipment, storage techniques, and safety protocols.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Implemented and planned warehouse safety and security programs and activities.
- Consistently met company and department objectives within budget and time constraints.
- Created and enforced policies and procedures for entire logistics team.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Warehouse Manager
Dianne's Fine Desserts
Newburyport
2021.01 - 2022.01
- Managed 50+ employees and 20 temps, upholding safety, quality, and performance standards.
- Executed daily cycle counts and generated accuracy reports using JD Edwards to maintain inventory integrity.
- Collaborated with operations team on strategic planning and implemented logistics improvements.
- Partnered with quality teams and led daily product review meetings.
Logistics Supervisor
The Coca-Cola Company
Apopka
2017.01 - 2021.01
- Led team of 30 to manage high-volume logistics operations, facilitating timely shipping across multiple regions.
- Maintained inventory valued at ~$300M with 98-99% accuracy, optimizing stock levels using SAP B1 and Visibar.
- Developed warehouse productivity reports to monitor performance and ensure adherence to OSHA/GMP compliance.
NWDC Lead
The Coca-Cola Company
Apopka
2016.01 - 2017.01
- Led 10-person team in coordinating inventory staging and international shipping.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Material Handler
The Coca-Cola Company
Apopka
2012.01 - 2016.01
- Operated forklifts to stage materials for production, ensuring documentation accuracy.
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments, ensuring accurate inventory management.
- Maintained cleanliness and organization of storage areas for safety compliance.
Warehouse Supervisor
Davidson Sales Company
Daytona Beach
2010.01 - 2012.01
- Managed warehouse operations, coordinated shipping documentation, and trained staff to ensure seamless workflow.
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Trained staff on equipment usage and efficient inventory management techniques.
- Coordinated shipping and receiving processes for timely order fulfillment.
Manufacturing & Warehouse Supervisor
Product Quest Manufacturing
Holly Hill
2007.01 - 2009.01
- Coordinated logistics with major domestic carriers to achieve timely deliveries.
- Supervised daily operations of warehouse staff and workflow processes.
- Ensured compliance with safety protocols and operational standards.
- Coordinated inventory management and stock replenishment activities.
Letter Carrier
United States Postal Service
Chelsea
1998.01 - 2007.01
- Delivered mail, maintained accurate records, and provided exceptional customer service.
- Delivered mail and packages to residential and commercial addresses daily.
- Sorted incoming mail for efficient route planning and delivery.
- Maintained accurate records of deliveries and customer requests.
Floor Supervisor
Kayem Food and Beverage
Chelsea
1990.01 - 1999.01
- Supervised 20+ employees in refrigerated warehouse operations, ensuring USDA and ISO compliance.
- Supervised daily operations in a high-volume food and beverage environment.
- Trained staff on food safety and hygiene protocols consistently.
- Managed inventory levels to ensure product availability and freshness.
Skills
- Logistics management
- Inventory control
- Team leadership
- OSHA & Safety Compliance
- Process Improvement & Efficiency
- Vendor management
- Warehouse management software
- Logistics tracking systems
- Supply chain software
- Inventory tracking tools
- Forklift operation management
- Inventory management
- Transportation planning
- Safety compliance
- Operational planning
- Operational performance
- Cross-functional teamwork
- Staff onboarding
- Problem solving
- Issue resolution
- Warehouse management
- Mentoring
- Logistics documentation
- Logistics software
- Logistics coordination
- Operations management
- Warehouse oversight
- Record keeping
- Team management
- Transportation management
- Safety standards
- Supplies inventory
- Shipping operations
- ERP proficiency
- Distribution management
- Logistics management
- Employee supervision
- Budget planning
- Shipment scheduling
- Logistics analysis
- Order fulfillment
- Process improvement
- Inventory control
- Warehouse operations
- Warehouse safety
- Freight management
- International shipping
- Safety training programs
Certification
- Power Industrial Truck Certification & Trainer
- Hazardous Materials (DGAC) Certified
- Forklift, Turret Truck Certified & Trainer
- Georgia Institute of Technology - Problem Solving & Internal Auditor Training
- FDA, GMP, and OSHA Compliance Trained
Timeline
Warehouse Manager
Novloex
2025.05 - Current
Warehouse & Logistics Manager
Aurora Plastics
2022.01 - 2025.05
Warehouse Manager
Dianne's Fine Desserts
2021.01 - 2022.01
Logistics Supervisor
The Coca-Cola Company
2017.01 - 2021.01
NWDC Lead
The Coca-Cola Company
2016.01 - 2017.01
Senior Material Handler
The Coca-Cola Company
2012.01 - 2016.01
Warehouse Supervisor
Davidson Sales Company
2010.01 - 2012.01
Manufacturing & Warehouse Supervisor
Product Quest Manufacturing
2007.01 - 2009.01
Letter Carrier
United States Postal Service
1998.01 - 2007.01
Floor Supervisor
Kayem Food and Beverage
1990.01 - 1999.01