John Herlihy
Hopkinton
Summary
Dynamic and results-driven professional with extensive experience in customer service, notably at The Spoon. Proven ability to enhance dining experiences through effective order processing and menu knowledge. Skilled in POS system operation, ensuring accuracy and efficiency. Recognized for fostering teamwork and maintaining high standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Server
The Spoon
02.2025 - 09.2025
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted in menu presentation and answered questions regarding ingredients and specials.
- Processed orders accurately, utilizing POS systems to enhance efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
Car Detailer
RLS Auto Spa
09.2024 - 01.2025
- Conducted thorough exterior and interior detailing of vehicles, ensuring high-quality results.
- Utilized specialized cleaning tools and products to achieve optimal vehicle cleanliness and shine.
- Collaborated with team members to maintain organized workspaces and efficient workflow.
- Assisted in the application of protective coatings to enhance vehicle surfaces.
Cashier
Hillers Pizza
12.2023 - 08.2024
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout areas for optimal customer experience.
- Balanced cash registers at the end of shifts to ensure accuracy.
Service Clerk
Roche Brothers Supermarkets
06.2022 - 11.2023
- Provided exceptional customer service through effective communication and problem resolution.
- Assisted in maintaining inventory accuracy and organized product displays for optimal presentation.
- Operated cash register efficiently, ensuring accurate transactions and balanced cash drawers.
- Collaborated with team members to streamline processes and enhance overall store efficiency.
Education
High School Diploma -
Hopkinton
Hopkinton, MA05-2024
Skills
- Customer service
- Order processing
- POS system operation
- Menu knowledge
Timeline
Restaurant Server
The Spoon
02.2025 - 09.2025
Car Detailer
RLS Auto Spa
09.2024 - 01.2025
Cashier
Hillers Pizza
12.2023 - 08.2024
Service Clerk
Roche Brothers Supermarkets
06.2022 - 11.2023
High School Diploma -
Hopkinton