JOHN LANDRY

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed inventory control, cash control, and store opening and closing procedures.

SALE OF PRODUCT OVER THE PHONE

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

• Maintained professional, organized, and safe environment for employees and patrons.

• Promoted brand loyalty by creating personalized experiences for each customer during their visit.
• Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.
• Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
• Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
• Developed strong relationships with clients, resulting in repeat business and referrals.