Jon Houser
Chief Compliance Officer And Director Of Internal Operations
Middleboro,MA
Summary
Strategic Business leader with over 20 years experience in the Technology Industry.
Overview
20
20
years of professional experience
Work History
Chief Compliance Officer/Internal Operations Manager
Ockers Technologies
Middleboro , MA
05.2025 - Current
- Streamlined internal processes for increased efficiency in risk management and regulatory reporting.
- Developed customized training programs to educate employees on essential compliance topics, promoting ethical behavior across the organization.
- Conducted performance reviews against key metrics to evaluate the effectiveness of compliance program and identify any areas requiring attention.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Evaluated emerging risks in the industry to proactively address potential challenges and maintain business continuity.
Director of AV Solutions
Ockers Technologies
Brockton, MA
05.2017 - 05.2025
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
Project Manager
Ockers Technologies
01.2016 - 05.2017
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Low Voltage Cable Technician
Ockers Technologies
08.2014 - 01.2016
- Demonstrated expertise in various types of low voltage cabling, including CAT5e, CAT6, fiber optic, and coaxial cables.
- Customized solutions within budget constraints while ensuring high-quality materials were used for long-lasting results.
- Kept up-to-date with advances in technology related to low voltage cabling systems and equipment improvements.
- Increased safety measures by adhering to industry standards and regulations during all installation procedures.
Lead Audio Visual Technician
Ockers Technologies
05.2012 - 08.2014
- Delivered exceptional customer service by promptly addressing concerns and offering viable solutions when issues arose during events or installations.
- Interfaced with customers to explain operation and instill confidence in installed systems.
- Coordinated with vendors to source high-quality AV equipment at competitive prices, reducing company expenses.
- Trained junior technicians on best practices, resulting in a more skilled and competent team.
Audio Visual Installer
Ockers Technologies
06.2010 - 05.2012
- Delivered exceptional client experiences by addressing concerns promptly and offering knowledgeable advice on system usage.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Created and implemented technical support plans for audio-visual systems.
- Pulled and terminated variety of cables.
Computer Technician
Ockers Technologies
02.2005 - 06.2010
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
Education
No Degree - Computer Science
Polk Community College
Winter Haven, United States 05.2001 -
High School Diploma -
Cardinal Spellman High School
Brockton, United States 05.2001 -
Timeline
Chief Compliance Officer/Internal Operations Manager
Ockers Technologies
05.2025 - Current
Director of AV Solutions
Ockers Technologies
05.2017 - 05.2025
Project Manager
Ockers Technologies
01.2016 - 05.2017
Low Voltage Cable Technician
Ockers Technologies
08.2014 - 01.2016
Lead Audio Visual Technician
Ockers Technologies
05.2012 - 08.2014
Audio Visual Installer
Ockers Technologies
06.2010 - 05.2012
Computer Technician
Ockers Technologies
02.2005 - 06.2010
No Degree - Computer Science
Polk Community College
05.2001 -
High School Diploma -
Cardinal Spellman High School
05.2001 -
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