Streamlined internal processes for increased efficiency in risk management and regulatory reporting.
Developed customized training programs to educate employees on essential compliance topics, promoting ethical behavior across the organization.
Conducted performance reviews against key metrics to evaluate the effectiveness of compliance program and identify any areas requiring attention.
Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
Evaluated emerging risks in the industry to proactively address potential challenges and maintain business continuity.
Director of AV Solutions
Ockers Technologies
Brockton, MA
05.2017 - 05.2025
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
Project Manager
Ockers Technologies
01.2016 - 05.2017
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Identified plans and resources required to meet project goals and objectives.
Monitored project performance to identify areas of improvement and make adjustments.
Low Voltage Cable Technician
Ockers Technologies
08.2014 - 01.2016
Demonstrated expertise in various types of low voltage cabling, including CAT5e, CAT6, fiber optic, and coaxial cables.
Customized solutions within budget constraints while ensuring high-quality materials were used for long-lasting results.
Kept up-to-date with advances in technology related to low voltage cabling systems and equipment improvements.
Increased safety measures by adhering to industry standards and regulations during all installation procedures.
Lead Audio Visual Technician
Ockers Technologies
05.2012 - 08.2014
Delivered exceptional customer service by promptly addressing concerns and offering viable solutions when issues arose during events or installations.
Interfaced with customers to explain operation and instill confidence in installed systems.
Coordinated with vendors to source high-quality AV equipment at competitive prices, reducing company expenses.
Trained junior technicians on best practices, resulting in a more skilled and competent team.
Audio Visual Installer
Ockers Technologies
06.2010 - 05.2012
Delivered exceptional client experiences by addressing concerns promptly and offering knowledgeable advice on system usage.
Tested and calibrated audio and visual equipment to verify proper operation.
Created and implemented technical support plans for audio-visual systems.
Pulled and terminated variety of cables.
Computer Technician
Ockers Technologies
02.2005 - 06.2010
Performed troubleshooting to correct computer hardware and software malfunctions.
Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
Chief People Officer/Operations Compliance Manager at Black Crown ConsultingChief People Officer/Operations Compliance Manager at Black Crown Consulting
Regional Operations Manager and Chief Compliance Officer at Revive Community HealthRegional Operations Manager and Chief Compliance Officer at Revive Community Health
<ul>
<li>- Leading internal audit, process audit, and FSSAI compliance audit for Dmart Ready’s operations.</li>
<li>- Responsible for SOP review and implementation across key warehouse and distribution locations.</li>
<li>- Collaborating with operations and compliance teams to ensure regulatory adherence, and operational efficiency.</li>
<li>- Identifying control gaps and suggesting corrective actions through comprehensive audit reports.</li>
</ul> at Avenue E-Commerce Ltd. (Dmart Ready)<ul>
<li>- Leading internal audit, process audit, and FSSAI compliance audit for Dmart Ready’s operations.</li>
<li>- Responsible for SOP review and implementation across key warehouse and distribution locations.</li>
<li>- Collaborating with operations and compliance teams to ensure regulatory adherence, and operational efficiency.</li>
<li>- Identifying control gaps and suggesting corrective actions through comprehensive audit reports.</li>
</ul> at Avenue E-Commerce Ltd. (Dmart Ready)