Jonathan Perez
Quincy
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Experienced Bus Attentive School Bus Monitor reliable in maintaining order. Dedicated to helping students and protecting riders. Trained in mobility assistance and conflict resolution. Energetic and friendly Bus Attendant with 2 years of experience supervising passengers for safe and positive experiences. Demonstrated proper use of wheelchair lift and orthopedic devices. Maintained clean and sanitary school bus through regular, scheduled checks.
Overview
3
3
years of professional experience
Work History
School Bus Monitor
Boston Public Schools, BPS
06.2023 - Current
- Checked to make sure students boarded correct bus, particularly for younger children.
- Managed conflicts effectively among students, resolving disputes promptly and fairly while reinforcing appropriate behavior standards on the bus.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Responded to medical crises and behavioral problems to maintain safe travel.
Sales Associate/ Cashier
Express Clothing
11.2021 - 04.2022
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
American Eagle Outfiters
08.2021 - 11.2021
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Prioritized helping customers over completing other routine tasks in store.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Used in-store system to locate inventory and place special orders for customers.
Cashier
Party City
10.2020 - 09.2021
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Quincy High School
Quincy, MA06.2023
Skills
- Security understanding
- Patience and Empathy
- Student Supervision
- Evacuation Procedures
- Work Task Prioritization
- Organizational abilities
- Point of sale operation
- Cleaning and sanitizing
- Problem-Solving
- Relationship Building
- Product Recommendations
- Register Opening and Closing
Timeline
School Bus Monitor
Boston Public Schools, BPS
06.2023 - Current
Sales Associate/ Cashier
Express Clothing
11.2021 - 04.2022
Sales Associate
American Eagle Outfiters
08.2021 - 11.2021
Cashier
Party City
10.2020 - 09.2021
High School Diploma -
Quincy High School
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