Jonathan Torres
Worcester
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
Store Manager
santa maria pizza
Worcester
01.2021 - Current
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned special promotions or discounts based on market trends.
- Updated POS system with new products and promotional offers.
- Recruited, trained and supervised new employees.
Cooking Intern
worcester restaraunt group
Worcester
12.2017 - 05.2020
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Organized storage area to make sure that all items are properly labeled and easy to find when needed.
- Requested supplies and equipment orders, explaining needs to managers.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Ensured proper portion control was maintained during meal preparation process.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Made meals in accordance with company standards and requirements.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Supervised and trained kitchen staff on proper preparation techniques.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Water Treatment Specialist
Army National Gaurd
Rehoboth
11.2010 - 11.2017
- Ensured that safety protocols were followed during all phases of operation.
- Managed inventory levels of chemicals used in the water treatment process.
- Inspected water quality and levels and reported findings to supervisors.
- Performed water quality analysis testing and verification to ensure water was safe to drink.
- Collected samples to assess water quality and tested for pH, hardness and sediment levels.
- Operated and maintained water treatment equipment.
Education
High School Diploma -
University Park Campus School
Worcester, MA05-2009
Skills
- Customer service
- Sales management
- Inventory management
- Cash handling
- POS systems
- Employee training
- Team leadership
- Workplace safety
- Time management
- Supplies transportation
- Military operations
- First aid and buddy care
- Combat training
- Reliabilit
Languages
English
Professional
Spanish
Professional
Timeline
Store Manager
santa maria pizza
01.2021 - Current
Cooking Intern
worcester restaraunt group
12.2017 - 05.2020
Water Treatment Specialist
Army National Gaurd
11.2010 - 11.2017
High School Diploma -
University Park Campus School
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