Jonathon Stricklin

• Assist the Network Services Group with the support and management of core systems, including physical and virtual servers, storage (SAN), firewalls, and network services (AD, DNS, DHCP, VPN, etc.)
• Collaborate with the Information Systems and Network Systems teams to ensure the proper integration and support of software applications.
• Develop and maintain scripts and flows for automation, system configuration, and data management.
• Troubleshoot issues related to systems, software, and APIs to ensure seamless functionality.
• Assist in the design, implementation, and support of integrations between systems and software.

Provide documentation and knowledge transfer to both technical and non-technical teams.

Participate in incident and change management processes to ensure minimal disruption to business operations.

Functions as a member within the Information Systems team to manage the helpdesk queue and resolve or escalate tickets as necessary.

• Lead project to transition virtualization environment from VMWare to Microsoft Hyper-V.
• Manage Microsoft Hyper-V environment, including creating environment, imaging hypervisors, managing failover clusters, and understanding entire virtual server life cycle.
• Manage virtual server VMware environment, including the creation, maintenance, and decommissioning virtual servers.
• Maintained large Active Directory environment of over 20,000 accounts.
• Familiarity of Windows Server Update Services.
• Leverage the power of Microsoft EntraID for cloud-based identity management and security.
• Daily use of Veeam to ensure backup and disaster recoverability health.
• Management of hybrid On-Prem Exchange and Microsoft 365 Exchange environment, with duties including creating email accounts, email security, and permissions modifications.
• Maintained Dell PowerEdge Servers and PowerStore SANs.
• Frequently used and modified DHCP servers, including creating reservations, scopes, and failover.
• Daily use of M365 products like SharePoint, OneDrive.
• Provisioned new software and hardware for use, following established security policies.

• Oversee management and maintenance for physical systems, working closely with vendors and other departments.
• Review, approve, and sign all purchase requisition.
• Consult and assist other departments in determining needs and specifications for goods and services.
• Responsible in resolving any problems with purchases or services.