Online Sales Manager
- Managed online store specializing in apparel and accessories, overseeing product listings, pricing strategies, and customer service.
- Utilized platforms like Instagram and Pinterest and TikTok to market products, resulting in increased sales and customer engagement by 70%.
- Handled order fulfillment and inventory management, ensuring timely delivery and customer satisfaction.
- Managed end-to-end online sales process including listing, promotion, and transaction management.
- Handled customer service inquiries, disputes, and ensured client satisfaction through effective communication.
- Gained practical experience in e-commerce, client interaction, and small business management.
