Joseph Croce
North Oxford
Summary
Mental health professional with strong background in providing compassionate support and care. Skilled in crisis intervention, counseling, and developing personalized care plans. Excellent team collaborator, adaptable to changing needs, and consistently reliable. Known for empathetic communication, problem-solving abilities, and maintaining patient-centered approach.
Overview
8
8
years of professional experience
Work History
Mental Health Support Worker
Crystal Lake Nursing Home and Rehabilitation
02.2023 - Current
- Facilitated therapeutic activities to promote emotional and social engagement among residents.
- Conducted regular client assessments to monitor mental health progress and adapt care plans accordingly.
- Collaborated with healthcare teams to ensure cohesive and comprehensive support for all residents.
- Implemented crisis intervention strategies to address immediate mental health challenges effectively.
- Attend appointments with clients
Shift Leader
Walmart
03.2022 - 02.2023
- Supervised team members to ensure adherence to company policies and operational standards.
- Developed and implemented shift schedules, optimizing labor costs and coverage across departments.
- Conducted training sessions for new employees, enhancing their product knowledge and service skills.
- Monitored team performance and provided constructive feedback to promote continuous improvement.
Car Detailer
1170 Designs
08.2017 - 10.2021
- Executed meticulous interior detailing, focusing on upholstery cleaning and surface polishing for various vehicle types.
- Applied specialized cleaning products to enhance vehicle appearance and protect surfaces from wear and tear.
- Conducted thorough quality inspections post-detailing to ensure all work met high standards of excellence.
- Collaborated with team members to streamline detailing processes, improving overall efficiency and customer satisfaction.
- Performed vinyl wrapping and powder coating and customizations.
Education
GED -
Cranston West
Cranston, RISkills
- Social skills training
- Self-care techniques
- Psychosocial rehabilitation
- Residential support
- Client engagement
- Suicide prevention
- Intake assessment
- Boundary setting
- Multicultural competence
- Discharge planning
- Service coordination
- Family support
- Building rapport
- Treatment Planning
- Developing relationships
- Client support
- Case documentation
- Behavioral management
- Conflict de-escalation
- Progress monitoring
- Patient evaluations
- Psychosocial assessment
- Mental health counseling
- Confidential records
- Patient advocacy
- Patient support
- Patient evaluation
- Skill building
- Client goal planning
- Tracking client progress
- Safety and risk assessments
- Confidentiality
- Therapeutic communication
- Therapeutic relationship-building
- Client outreach
- Clinical documentation
- Client advocacy
- Mental health assessment
- Peer counseling
Timeline
Mental Health Support Worker
Crystal Lake Nursing Home and Rehabilitation
02.2023 - Current
Shift Leader
Walmart
03.2022 - 02.2023
Car Detailer
1170 Designs
08.2017 - 10.2021
GED -
Cranston West