Joseph Godbout
West Springfield
Summary
Motivated dietary professional experienced in meal preparation and delivery. Skilled in maintaining sanitation protocols and fostering team collaboration to enhance patient satisfaction and safety in food service environments.
Overview
9
9
years of professional experience
Work History
Diet Aide
Mercy Hospital Springfield
Springfield, MA
04.2024 - Current
- Assisted in meal preparation and delivery, ensuring adherence to dietary restrictions and patient preferences.
- Collaborated with nursing staff to update patient dietary needs based on health assessments.
- Maintained cleanliness and organization of kitchen and dining areas to meet health standards.
- Monitored inventory levels of food supplies, facilitating timely replenishment to prevent shortages.
- Trained new staff on food safety protocols and proper handling techniques for meal preparation.
- Maintained positive relationships with healthcare staff, fostering a team-oriented approach towards patient care.
- Addressed patient concerns promptly, ensuring satisfaction with their meals while remaining compliant with dietary restrictions.
Deli Worker
Pajers
Agawam, MA
08.2017 - 05.2023
- Operated deli equipment to ensure safe food preparation and adherence to health standards.
- Assisted customers with selections, providing expert recommendations based on preferences.
- Managed inventory levels, ensuring fresh products were available while minimizing waste.
- Collaborated with team members to enhance customer service and overall dining experience.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
Education
High School Diploma -
West Springfield High School
West Springfield, MA06-2020
Skills
- Meal planning expertise
- Patient communication
- Sanitation protocols
- Allergen awareness
- Food safety practices
- Dietary assessment
- Customer service
- Cleaning and sanitizing
- Team collaboration
Timeline
Diet Aide
Mercy Hospital Springfield
04.2024 - Current
Deli Worker
Pajers
08.2017 - 05.2023
High School Diploma -
West Springfield High School