Joseph Leary
Newton
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Cashier
Speedway Gas Station
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Associate Plumbing Department
Lowes
11.2021 - 03.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
Delivery Driver
Amazon
08.2019 - 11.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Improved delivery accuracy by diligently checking orders before departure.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Education
High School Diploma -
Compass
Boston, MADiploma - Dental Assistant
Everest Institute
BrightonSkills
- Customer service
- Work ethic and integrity
- Reliable and punctual
- Time management skills
- Pallet jack and hand truck operation
- Cleaning and sanitizing
- Loading and unloading
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
- Attention to detail
- Inventory management
- Multitasking and organization
- Workplace safety
- Time management
- Forklift operation
- Teamwork and collaboration
- Shipping and packaging
Timeline
Cashier
Speedway Gas Station
04.2024 - Current
Associate Plumbing Department
Lowes
11.2021 - 03.2024
Delivery Driver
Amazon
08.2019 - 11.2021
High School Diploma -
Compass
Diploma - Dental Assistant
Everest Institute
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