JOSEPH MARTINEZ
Cape Cod Community College
Framingham
5
years of professional experience
Dedicated Aviation Maintenance Technician student with a 3.5 GPA and Dean's List honors. Strong background in customer service and safety cultivated through diverse experience in banking and mental health. Committed to completing tasks with integrity and efficiency, consistently prioritizing colleague safety and operational excellence.
Work History
Aviation Maintenance Technician, Tutor
- Guided students through assignments to enhance accuracy and build confidence in coursework.
- Collaborated with faculty to ensure tutoring A&P support met classroom expectations and curriculum goals.
- Facilitated small-group tutoring sessions to foster peer discussion and active participation.
- Guided students through assignments, promoting accuracy and confidence in completed coursework.
Material Specialist
3 Months- Issued and delivered parts and materials to departments, ensuring timely acquisition for maintenance through effective use of computer tracking system.
- Handled aircraft parts during transactions, shipping, and receiving to prevent damage and avoid flight cancellations or delays.
- Ensured compliance with hazardous materials/dangerous goods regulations. Follows and complies with all Environmental Protection Agency policies that impact the airline.
- Maintained secure, clean, and orderly stockroom in compliance with company policies and FAA requirements.
Mental Health Worker
8 Months- Provided emotional support to clients across various mental health settings, enhancing resilience and developing coping strategies.
- Tailored therapeutic approaches to align with each patient's unique needs and preferences, promoting individualized care.
- Monitored client progress towards treatment goals and documented findings, enabling timely adjustments to care plans.
- Documented client interactions and progress in electronic health records.
- Communicated effectively with leadership and clients to maintain a safe and supportive environment.
Ground Operations
6 Months- Operated aircraft tugs, belt loaders, and ground power units to facilitate timely and efficient aircraft ground support operations.
- Ensured proper coordination with Ground Crew-members, Pilots, and other departments for efficient operations.
- Coordinated with ground crew members, pilots, and other departments to enhance operational efficiency.
- Understood FAA, TSA and airport regulations and verified compliance.
- Maintained a safe environment, safeguarding team members and equipment during ground operations.
Universal Banker II
1 Year- Cross-sold bank products including debit cards, consumer loans, residential loans, credit cards, and overdraft protection plans, enhancing customer value and driving sales growth.
- Cross-sold bank products such as debit cards, consumer loans, residential loans, credit cards and overdraft protection plans to existing customers.
- Delivered customer service by addressing inquiries, resolving complaints, and processing transactions, contributing to improved client satisfaction.
- Handled telephone inquiries regarding account balances, fees, and general information, ensuring effective communication and support for customers.
- Monitored customer accounts for suspicious activity to prevent fraud. by monitoring suspicious activity on customer accounts.
- Attended weekly meetings with branch managers to discuss goals related to sales targets.
Float Member Service Representative
1 Year 9 Months- Executed cash withdrawals and deposits, enhancing member transaction experience.
- Managed cash handling for deposits and withdrawals, ensuring accuracy for member accounts.
- Processed loan applications and documented decisions to adhere to policy requirements.
- Validated identity information on new accounts, supporting compliance with established procedures.
Education
FAA Part 107
Aviation Maintenance Technician
High School Diploma
Skills
Airframe license
Aircraft operations
Safety committee involvement
Technical Communication
A&P Instruction
Aircraft maintenance
Policy compliance
Tutoring
Bilingual in Spanish / English
Policy adaptability
Timeline
Aviation Maintenance Technician, Tutor
Cape Cod Community College
10.2026 - CurrentRead More
Material Specialist
Republic Airways
05.2026 - 08.2026Read More
Mental Health Worker
Department of Mental Health
08.2025 - 04.2026Read More
Ground Operations
Jetblue Airways
10.2024 - 04.2025Read More
Universal Banker II
Align Credit Union
07.2023 - 07.2024Read More
Float Member Service Representative
Digital Federal Credit Union
07.2021 - 04.2023Read More
Framingham High School
High School Diploma
Read More
Cape Cod Community College
Aviation Maintenance Technician
Read More
Bridgewater State University
FAA Part 107
Read More