Joseph Meeken
Cambridge
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Overview
20
20
years of professional experience
Work History
Zamboni Operator
Cadillac Arena
Walpole, MA
12.2025 - 03.2026
- Operated Zamboni to maintain optimal ice conditions for hockey games and events.
- Conducted routine inspections on machinery, ensuring proper functionality and safety compliance.
- Collaborated with event staff to schedule ice maintenance during high-traffic periods.
- Trained new operators on equipment usage, maintenance procedures, and safety protocols.
Restaurant Server
Carrabba' Italia Grill
Port Saint Lucie, FL
10.2014 - 11.2025
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Restaurant Server
The Twisted Tuna
Stuart, FL
08.2009 - 06.2013
- Developed strong relationships with regular patrons, fostering a welcoming environment that encouraged repeat visits.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
Restaurant Waiter
P. F. Chang's
Dedham, MA
02.2006 - 01.2009
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed order accuracy and timely delivery, enhancing dining experience.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new team members on menu items and service standards.
Education
Associate of Applied Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute
Norwood, MAGED -
JFY Networks
Boston, MA04-2004
Timeline
Zamboni Operator
Cadillac Arena
12.2025 - 03.2026
Restaurant Server
Carrabba' Italia Grill
10.2014 - 11.2025
Restaurant Server
The Twisted Tuna
08.2009 - 06.2013
Restaurant Waiter
P. F. Chang's
02.2006 - 01.2009
Associate of Applied Science - Electrical, Electronics And Communications Engineering
ITT Technical Institute
GED -
JFY Networks