Joseph Nee
Burlington
Summary
Dynamic kitchen manager with extensive experience in food service, excelling in inventory management, and customer service. Track record of training staff and ensuring compliance with health regulations. Recognized for maintaining store cleanliness and enhancing customer satisfaction through effective communication and organizational skills. Committed to delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Sandwich Maker
Bennett's Sandwich Shop
Burlington
10.2022 - Current
- Shift Leader/Closing Manager
- Responsible for the cleanliness of the entire store.
- Completed efficient store-closing procedures each day.
- Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Kept customer and food preparation areas clean and well-organized.
- Trained new employees on proper operation of kitchen equipment and food handling techniques.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assisted customers, answered questions and resolved complaints.
Food and Grocery
Vons Grocery Store
Redondo Beach
04.2022 - 06.2022
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Assisted customers in locating requested items or suggesting alternatives.
- Stocked shelves with merchandise, including canned goods, dry goods, and frozen items.
- Organized displays to attract customers and promote sales.
Kitchen Manager
Chipotle
Burlington
07.2019 - 02.2022
- Trained new employees to perform duties.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Responsible for all morning and afternoon food prep.
- Ensured compliance with health and safety regulations.
- Managed household errands and other essential duties.
- Assisted with customer requests and answered questions to improve satisfaction.
- Handled front-of-house duties, as well as kitchen duties in the back of the house.
- Responsible for opening and closing the store on a daily basis.
- Worked with multiple different groups of people. (consistent employee firing/hiring)
- Worked well with constant management changes.
Education
High School Diploma -
Burlington High School
Burlington, MA06-2021
Skills
- Customer service
- Product knowledge
- Cash handling
- Inventory management
- Store cleanliness
- Organizational skills
- Communication skills
- Task prioritization
Affiliations
- Yearly travels (Canada, Europe, Caribbean, etc.)
- Flag Football (seasonal)
- Concerts
Languages
English
Full Professional
References
References available upon request.
Timeline
Sandwich Maker
Bennett's Sandwich Shop
10.2022 - Current
Food and Grocery
Vons Grocery Store
04.2022 - 06.2022
Kitchen Manager
Chipotle
07.2019 - 02.2022
High School Diploma -
Burlington High School
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