Joe Plumadore
Westfield
Summary
Detail-oriented aircraft professional bringing a proven history of effectively performing preventive and unscheduled maintenance on aircrafts. Strong knowledge of standard hardware and materials with an insatiable curiosity of new industry materials and techniques. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively supervised and unsupervised and quickly mastering new skills. Committed career seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable professional offering 10 years of corporate aviation experience and over 15 years of aircraft maintenance experience. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
2025
2025
years of professional experience
Work History
Aircraft Structural Mechanic
U.S. Navy
- Served 5 years on active duty Navy as an aviation structural mechanic.
- 10 years of aircraft technician experience at Gulfstream Aerospace.
- Currently serving in the Air National Guard (6th year) as an aircraft structural technician.
- Maintained accurate records of work performed on each aircraft in accordance with FAA requirements.
- Researched technical manuals for information regarding repair techniques for specific components.
- Fabricated replacement parts using sheet metal cutting shears, brakes and forming dies when necessary.
- Executed corrosion control and inspection duties with minimal supervision.
- Disassembled units and inspected parts for wear with micrometers, calipers and gauges.
- Applied sealants to prevent leakage of fluids from joints and seams between structural members.
Sales Representative/ Branch Manager
Safe Haven Security
02.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Aircraft Mechanic
US Air National Guard
07.2017 - Current
- Reviewed work orders and discussed with supervisors.
- Examined and adjusted protective guards, loose bolts and specified safety devices.
- Read engineering drawings and technical manuals to determine repair needs.
- Completed flightline, hangar maintenance and repairs on assigned aircraft.
- Trained new employees on company policies and protocols.
- Performed routine maintenance on aircrafts including servicing fluids and lubricating moving parts.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
Aircraft Mechanic
Gulfstream Aerospace
09.2012 - 11.2023
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Inspected aircraft components to detect any signs of wear or malfunctioning.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
- Provided technical advice and guidance to junior technicians when needed.
Education
HIGH SCHOOL DIPLOMA -
GATEWAY REGIONAL HIGH SCHOOL
01.2003
Skills
- Strong Work Ethic and Integrity
- Strong Organization Skills
- Maintenance Documentation
- Component Repair
- Excellent Work Ethic
- Reliable and Consistent
- Concise Time Management
- Results-Driven
- Military Maintenance Standards
- Equipment Installation
- Preventive Maintenance
- Attentive to Detail
- Active listener
- Builds rapport with a purpose
- Trustworthy
- Customer relationship building
Community Service
- ASSISTANT WRESTLING COACH AT GATEWAY REGIONAL HIGH SCHOOL
- VOLUNTEER FIREFIGHTER
- KNOX TRAIL SNO-RIDERS MEMBER
- V.F.W. MEMBER
- MAKE A WISH FOUNDATION FANTASY FLIGHT
References
References available upon request.
Affiliations
- golfing
- hunting
- fishing
- welding
- outdoor activities
- sports
Hobbies and Interests
- COLLECT, RESTORE, AND SHOW VINTAGE SNOWMOBILES
- FISHING
- SNOWMOBILING
- CAMPING
- COACHING
- GOLFING
Timeline
Sales Representative/ Branch Manager
Safe Haven Security
02.2024 - Current
Aircraft Mechanic
US Air National Guard
07.2017 - Current
Aircraft Mechanic
Gulfstream Aerospace
09.2012 - 11.2023
HIGH SCHOOL DIPLOMA -
GATEWAY REGIONAL HIGH SCHOOL
Aircraft Structural Mechanic
U.S. Navy
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