Joseph Silva, Jr.

Lead a high-performing retail banking branch in an affluent market, delivering exceptional customer experiences.

Manage, coach, and develop a team of six banking professionals, focusing on building a culture of collaboration and superior customer service.

Drive branch revenue growth through proactive needs-based sales conversations and effective cross-selling of banking solutions.

Develop new business opportunities through networking, community involvement, and partnerships with local businesses.

Successfully launched and managed a de novo retail banking branch, establishing market presence, and developing a strong client base from inception.

Grew branch deposits from startup to more than $55 million in five years through strategic business development and relationship management.

Managed and developed a team of three employees focusing on customer service and client-based banking solutions.

Consistently achieved or exceeded performance goals for deposits, loans, and new customer acquisitions.

Represented the bank as an active community partner through civic engagement, financial literacy programs, and local business initiatives.

Managed a portfolio of approximately 250 affluent and mass-affluent clients, delivering personalized financial guidance and proactive relationship management.

Worked closely with clients to uncover investment opportunities, as well as banking, lending, and deposit solutions.

Collaborated with investment advisors to help facilitate financial plans and investments.

Contributed to branch performance by supporting sales initiatives and consistently coaching branch staff on investment products, services, and trends.

Led a Tier 1 retail banking branch, overseeing a team of seven employees while driving strong performance across sales, service, and operations.

Consistently achieved and exceeded branch sales goals through effective leadership, proactive business development, and a client-focused sales culture.

Mentored team members through ongoing coaching, training, career development, and supporting internal promotions.