Joseph Tanguay
Westhampton
Summary
Dynamic technician with a proven track record at Ryder, excelling in troubleshooting and repairs. Recognized for enhancing customer satisfaction through effective problem-solving and strong attention to detail. Skilled in operating diagnostic tools and training teams, ensuring high standards of maintenance and safety in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Technician in Charge
Ryder
07.2019 - Current
- Operated diagnostic tools to troubleshoot equipment issues, ensuring timely repairs.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Technician
JP Nooanan
10.2017 - 07.2019
- Troubleshot and resolved technical issues for various equipment, enhancing operational efficiency.
- Conducted routine maintenance on machinery, ensuring optimal performance and reliability.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Night Stocker
Big Y Supermarket
11.2010 - 10.2017
- Organized inventory stock levels to enhance product availability and minimize disruptions.
- Operated forklifts and pallet jacks to efficiently transport merchandise throughout the store.
- Trained new employees on stocking procedures and equipment operation for optimal performance.
- Monitored product expiration dates, removing outdated items to uphold quality standards.
- Unloaded arriving product stock and moved to store display areas.
Education
High School Diploma -
Smith Vocational & Agricultural High School
Northampton, MA06-2009
Skills
- Attention to detail
- Customer service
- Multitasking and organization
- Power Tools and Equipment
- Troubleshooting
- Installation and repair
- Maintenance and repairs
Timeline
Technician in Charge
Ryder
07.2019 - Current
Technician
JP Nooanan
10.2017 - 07.2019
Night Stocker
Big Y Supermarket
11.2010 - 10.2017
High School Diploma -
Smith Vocational & Agricultural High School
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