Joshua Christo
Gloucester
Summary
Results-driven Dispatch Supervisor with expertise in route optimization, safety compliance, and logistics management. Proven track record of enhancing operational efficiency and ensuring smooth dispatch operations.
Overview
16
16
years of professional experience
Work History
Dispatch Supervisor
UPS
Lynnfield
08.2025 - Current
- Managed route planning and optimization for efficient service.
- Collaborated with management to improve operational procedures.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Coordinated with other departments to ensure smooth inter-departmental communication.
- Planned out driver routes ahead of time, which cut down on mileage and reduced costs.
On-Road Supervisor
UPS
Lynnfield
11.2021 - 08.2025
- Oversaw daily operations for delivery routes and driver schedules.
- Coordinated training sessions for new drivers and support staff.
- Assisted in managing logistics for peak season operations and staffing needs.
- Reviewed accident reports and implemented changes to reduce risk of future incidents.
- Conducted safety training sessions for personnel; maintained compliance with OSHA regulations.
- Prepared reports summarizing operational data, such as expenditures and man-hours worked, for review by the senior management team.
- Resolved conflicts between workers in an effective manner; addressed grievances promptly according to company policy.
- Operated machines and equipment to complete work assignments or to assist workers.
Package Delivery Driver
UPS
Lynnfield
05.2014 - 11.2021
- Delivered packages efficiently across assigned routes.
- Maintained vehicle cleanliness and functionality daily.
- Loaded and unloaded packages according to safety standards.
- Followed safety protocols during inclement weather conditions.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Logged package delivery time in system for proof of delivery and to close orders.
- Carried heavy items from vehicle to customer building location.
- Performing pre-trip inspections of assigned vehicles before starting routes.
Microbiology Coordinator
Addison Gilbert Hospital
Gloucester
08.2011 - 10.2017
- Conducted microbial testing on samples using aseptic techniques.
- Prepared and sterilized laboratory equipment and glassware for experiments.
- Maintained accurate records of test results and laboratory procedures.
- Ensured compliance with safety regulations and quality control standards.
- Participated in training sessions to enhance knowledge of microbiological methods.
- Disposed of hazardous biological waste in accordance with safety regulations.
Physics Teacher's Assistant
Gloucester Public Schools
Gloucester
08.2009 - 06.2010
- Supported students with hands-on experiments and laboratory activities.
- Facilitated classroom discussions to enhance student understanding of complex concepts.
- Implemented safety protocols during robotics lab sessions.
- Mentored students in programming and building robotic systems.
- Organized community outreach events to promote robotics education awareness.
- Assisted students with troubleshooting issues related to their robots or programming code.
Education
Some College (No Degree) - Biotechnology
North Shore Community College
Danvers, MASome College (No Degree) - Robotics Engineering
Massachusetts Institute of Technology
Cambridge, Massachusetts, MASkills
- Route optimization
- Operational procedures
- Safety compliance
- Conflict resolution
- Report preparation
- Logistics management
Timeline
Dispatch Supervisor
UPS
08.2025 - Current
On-Road Supervisor
UPS
11.2021 - 08.2025
Package Delivery Driver
UPS
05.2014 - 11.2021
Microbiology Coordinator
Addison Gilbert Hospital
08.2011 - 10.2017
Physics Teacher's Assistant
Gloucester Public Schools
08.2009 - 06.2010
Some College (No Degree) - Biotechnology
North Shore Community College
Some College (No Degree) - Robotics Engineering
Massachusetts Institute of Technology