Joshua Costigan
Uxbridge
Summary
Dynamic professional with a proven experience in sales and customer service, notably at Momentum Solar. Excelled in persuasion techniques and sales pitch development. Demonstrated flexibility and effective teamwork across diverse roles, from canvassing to fabrication. Achieved consistent customer satisfaction and exceeded quotas, showcasing goal orientation and machine operation proficiency.
Experienced with operating advanced fabrication machinery and performing intricate tasks. Utilizes precision and attention to detail to ensure all components meet quality standards. Track record of effective teamwork and maintaining safe, efficient work environment.
Personable, reliable individual with keen eye for detail and positive attitude. Familiar with basic fabrication techniques and safety protocols, including use of hand and power tools. Ready to contribute to high-quality production and efficiency in fast-paced work environment.
Overview
7
7
years of professional experience
Work History
Canvasser
Momentum Solar
Warwick, RI
10.2024 - 12.2024
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Went to over 150 doors over 5 miles daily to educate and sign up potential voters.
- Responded to customer questions and objections to address concerns and build rapport.
- Maintained accurate records of interactions with constituents to inform future campaign strategies and improve overall efficiency.
- Developed rapport with constituents by actively listening to their concerns and sharing information about relevant policies or initiatives.
- Created and Implemented impactful sales strategies to increase product sales with existing customers.
- Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of closing purchases.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
- Regularly exceeded daily contact quotas through efficient time management techniques and a focused work ethic.
- Navigated challenging conversations with diplomacy, successfully addressing objections while maintaining a professional demeanor.
- Utilized persuasive sales techniques to convert leads into sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on product specs and prices and accurately updated display product literature.
- Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
- Followed up with customers to verify satisfaction with products and services.
- Identified customer needs to provide appropriate product solutions.
Fabrication Worker
N.E.V. Wholesale Fence
Oxford, Ma
03.2020 - 09.2024
- Kept detailed records of each project''s progress as well as any modifications made during production, ensuring accurate documentation for future reference.
- Contributed to cost savings initiatives by identifying areas for process improvement and recommending changes where necessary.
- Improved product quality by conducting regular inspections and addressing issues promptly.
- Provided exceptional customer service by addressing inquiries promptly, offering technical support when needed during project completion stages.
- Assisted in the development of new products by providing input on design, materials, and assembly methods.
- Consistently met or exceeded production quotas through diligent work ethic and attention to detail.
- Performed routine maintenance on fabrication equipment, extending its lifespan and minimizing repair costs.
- Increased customer satisfaction by ensuring timely delivery of high-quality fabricated components.
- Aided in the implementation of lean manufacturing principles, reducing lead times while maintaining product quality standards.
- Maintained clean and organized working environment to promote safety and efficiency.
- Collaborated with team members to complete projects accurately and quickly.
- Fabricated components and structures following customer requirements.
- Used gauges, templates, and other measuring devices to inspect production parts.
- Adjusted machine settings and tooling to get accurate cuts and shapes for each job.
- Followed safety protocols to maintain safe working environment.
- Performed quality checks to verify proper lengths, widths, and painted finish discrepancies.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Trained new assembly personnel on proper use of equipment.
- Participated in projects requiring assembly of large and small components.
- Troubleshot and resolved mechanical issues that occurred during assembly.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Coordinated with other departments to complete projects within deadline.
- Inspected completed products to encourage quality and adherence to company standards.
- Assembled parts correctly according to specifications, reducing quality issues.
- Completed tasks on time to meet quality and safety standards.
- Operated various fabrication equipment proficiently, resulting in reduced downtime and increased productivity.
Head of Maintenance
McDonalds
Whitinsville, MA
04.2019 - 11.2019
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Improved overall facility efficiency by implementing preventive maintenance programs and streamlining work order processes.
- Trained and mentored new staff on cleaning and safety protocols.
- Managed inventory levels of spare parts and supplies, optimizing procurement processes to minimize costs without compromising operations.
- Enhanced overall facility appearance with regular upkeep and preventative measures, ensuring a clean and welcoming environment for staff and visitors.
- Conducted regular facility inspections to identify areas of improvement and maintain compliance with industry standards.
Kitchen Staff Member
Hideaway Pizza
Mendon, Ma
07.2017 - 11.2018
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Pushed, pulled and transported large loads and objects.
- Stocked and rotated food items according to expiration dates.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Cleaned and maintained work areas, equipment and utensils.
- Transported food items from storage areas to kitchen for prepping.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
Education
High School Diploma -
Uxbridge High School
Uxbridge, Ma05-2019
Skills
- Goal oriented
- Flexibility
- Sales experience, door to door
- Persuasion techniques
- Sales pitch development
- Effective teamwork and collaboration
- Stress management
- Excellent communication
- Customer service
- Machine operation
- Computer skills
- Forklift operation
- Fabrication
Timeline
Canvasser
Momentum Solar
10.2024 - 12.2024
Fabrication Worker
N.E.V. Wholesale Fence
03.2020 - 09.2024
Head of Maintenance
McDonalds
04.2019 - 11.2019
Kitchen Staff Member
Hideaway Pizza
07.2017 - 11.2018
High School Diploma -
Uxbridge High School