Joshua Greeke
Gloucester
Summary
Proven leader and effective communicator, excelled at YMCA Of The North Shore, enhancing visitor satisfaction and camper safety. Demonstrated expertise in problem resolution and positive engagement, leading to significant improvements in operational efficiency. Skilled in both child supervision and team leadership, consistently fostering a supportive and productive environment. Approached each day and unique challenges with enthusiasm, patience, and humor.
Overview
3
3
years of professional experience
Work History
Camp Counselor
YMCA Of The North Shore
2022.06 - 2024.06
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
Welcome Center Representative
YMCA Of The North Shore
2021.09 - 2022.06
- Provided incoming visitors and guests with friendly and knowledgeable service.
- Developed training materials for new hires, ensuring excellent customer service from all staff members.
- Greeted each guest warmly upon arrival at the Welcome Center, setting a positive tone for their visit.
- Increased visitor satisfaction by resolving issues quickly and professionally.
- Updated daily records with visitor numbers, messages, and other trackable details.
Education
High School Diploma -
Gloucester High School
Gloucester, MASkills
- Problem Resolution
- Positive Engagement
- Team Leadership
- Effective Communication
- Child Supervision
Timeline
Camp Counselor
YMCA Of The North Shore
2022.06 - 2024.06
Welcome Center Representative
YMCA Of The North Shore
2021.09 - 2022.06
High School Diploma -
Gloucester High School
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