Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Liston

North Attleboro

Summary

Dedicated service driver with a proven track record at Rw Liston and Sons Portable Restrooms, excelling in customer service and safe driving practices. Enhanced operational efficiency through optimized delivery routes, resulting in increased customer satisfaction. Demonstrated adaptability and strong communication skills while managing inventory and resolving client concerns effectively.

Overview

6
6
years of professional experience

Work History

Service Driver

Rw Liston and Sons Portable Restrooms
07.2019 - Current
  • Operated and maintained portable restroom delivery vehicles to ensure timely service.
  • Coordinated scheduling and routes to optimize efficiency in service delivery.
  • Conducted routine inspections of equipment for safety compliance and functionality.
  • Implemented process improvements to enhance workflow and reduce downtime.
  • Managed inventory levels of portable restrooms and sanitation supplies for operations.
  • Resolved customer inquiries and issues promptly, ensuring satisfaction with services provided.
  • Collaborated with team members to maintain high operational standards in service delivery.
  • Contributed towards a positive work atmosphere by maintaining professionalism under pressure while remaining courteous to colleagues, customers, and other drivers on the roadways alike.
  • Completed accurate logbooks detailing daily activities for record-keeping purposes as required by company policy or government regulations.
  • Assisted customers with loading and unloading items, demonstrating exceptional customer service skills.
  • Provided emergency roadside assistance when needed, showcasing adaptability in challenging situations.
  • Ensured prompt invoice collection from clients after successful deliveries, contributing towards consistent cash flow for the business.
  • Developed strong rapport with clients through professional communication during each interaction, resulting in repeat business opportunities.
  • Increased customer satisfaction by providing timely and efficient service deliveries.
  • Demonstrated responsibility for the overall security of transported items, employing safe driving practices and vigilance during stops.
  • Addressed any customer concerns promptly and professionally, fostering trust between the company and its clientele.
  • Collaborated with dispatchers to ensure accurate scheduling of pickups and drop-offs, resulting in higher customer satisfaction rates.
  • Handled sensitive materials with care, ensuring proper storage and transport procedures were followed at all times.
  • Maintained a clean and safe vehicle, ensuring optimal performance and safety for passengers and cargo.
  • Performed thorough vehicle inspections to identify maintenance needs and prevent potential issues on the road.
  • Navigated through various routes using GPS technology while adhering to local traffic laws, ensuring timely deliveries without incident.
  • Adapted to changing client needs by adjusting routes and schedules as necessary, maintaining flexibility in a dynamic work environment.
  • Streamlined delivery routes for improved efficiency and reduced fuel costs.
  • Coordinated with team members for efficient load planning to maximize space utilization within the vehicle, reducing unnecessary trips or delays in delivery schedules
  • Participated in regular vehicle maintenance activities, prolonging the lifespan of company assets and minimizing downtime due to repairs.Participated in refgular vehicle maintenance activities, prolonging the lifespan of company assets and minimizing downtime due to repairs.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Developed strong customer base through efficient and reliable service.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.

Driver Helper

Food Authority
01.2020 - 03.2023
  • Assisted drivers with loading and unloading packages to ensure timely deliveries.
  • Learned safety protocols and procedures to maintain a secure working environment.
  • Collaborated with team members to optimize delivery routes for efficiency.
  • Supported inventory management by tracking package counts during transit.
  • Maintained cleanliness and organization of delivery equipment and vehicles.
  • Adapted quickly to changing schedules and priority adjustments during deliveries.
  • Communicated effectively with drivers to enhance operational workflows.
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Lifted and carried packages weighing up to 100 pounds.
  • Arranged packages on truck to achieve best use of storage space and to minimize damage.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Scanned and tracked packages for delivery accuracy and security.
  • . Promoted a clean working environment by maintaining cleanliness within the vehicle cabin.
  • Used hand trucks and dollies to safely transport heavy and cumbersome packages.

Education

High School Diploma -

North Attleboro High School
North Attleboro, MA
06-2020

Skills

  • Strong customer service
  • Safe driving practices
  • Punctuality
  • Defensive driving
  • Food delivery oversight
  • Food delivery
  • Timely food delivery

Timeline

Driver Helper

Food Authority
01.2020 - 03.2023

Service Driver

Rw Liston and Sons Portable Restrooms
07.2019 - Current

High School Diploma -

North Attleboro High School

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Joshua Liston