Joshua Maldonado
Worcester
Summary
Goal-oriented team manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering several years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Team Manager
PR Restaurants
Sturbridge
09.2021 - Current
- Supervised daily operations of restaurant staff and ensured adherence to company policies.
- Trained new team members on service standards and operational procedures.
- Coordinated staff schedules to ensure successful shifts.
- Supervised daily quality
- In charge of over 20 different locations
- Manage over 40 people
- Availability for overnight or day
- Transportation between long distance
- Implemented standard operating procedures for consistent quality across all locations.
- Managed inventory levels to maintain product availability during peak hours.
- Coordinated with vendors for timely supply deliveries and product quality checks.
- Coached team for success by using corrective action processes.
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
Education
GED
Manati, PRSkills
- Staff supervisor
- Food safety and certifications
- Leadership
- Team development
- Inventory control
- Communication commitments
- Punctuality
- Bilingual
Languages
English
Beginner
Spanish
Beginner
Certification
- ServSafe
- Allergen
- First Aid
- Class D license
- DOT
Timeline
Team Manager
PR Restaurants
09.2021 - Current
GED