Joshua Njoroge
Webster
Summary
Given great service no matter position that I’m in
Overview
3
3
years of professional experience
Work History
Room Service Attendant
UMass Memorial Medical Center - Memorial Campus
10.2023 - Current
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
- Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
Floor Manager
Chick-fil-A
04.2023 - 10.2023
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of Number employees to maintain smooth-running operations of shop floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
Bagger
Market Basket
02.2022 - 04.2023
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
Education
Bachelors - Entrepreneurship
Quinsigamond Community College
Worcester, MASkills
I’m a team player, I love to help out people, I love to prove that I work hard and give 100% in whatever that I do, and teamwork definitely make things run smoothly
Timeline
Room Service Attendant
UMass Memorial Medical Center - Memorial Campus
10.2023 - Current
Floor Manager
Chick-fil-A
04.2023 - 10.2023
Bagger
Market Basket
02.2022 - 04.2023
Bachelors - Entrepreneurship
Quinsigamond Community College
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