Joshua Pacheco Celaya
Chelsea
Summary
Results driven achiever with proven ability to exceed targets and drive success in fast paced environments. Combines strategic thinking with hands on experience to deliver solutions and enhance organizational performance. Specializes in customer service, conflict resolution, and time management.
Overview
7
7
years of professional experience
Work History
Demolition Supervisor
Cotton Holdings
Stoneham
07.2025 - Current
- Directed team in executing demolition plans, enhancing workflow efficiency and project timelines.
- Oversaw demolition projects, ensuring compliance with safety regulations and operational standards.
- Coordinated tasks, monitored progress, and maintained documentation to facilitate successful project completion.
- Evaluated work environments to identify potential risks and hazards.
- Ensured client satisfaction through consistent communication and provided updates
Banquet Houseman
Four Seasons Hotel
Boston
07.2021 - Current
- Arrange stages, dance floors, and buffets according to BEO (conferences, weddings, fundraisers, etc.)
- Maintained cleanliness of event spaces through vacuuming, sweeping, mopping, and buffing floors for optimal guest experience.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Worked as a banquet server, providing support during peak service times.
- Assisted in inventory management, organizing supplies for seamless operations.
Team Leader
Chick-fil-A
Boston
03.2021 - 07.2023
- Led team in delivering exceptional customer service and enhancing guest satisfaction
- Oversaw daily operations, ensuring compliance with quality standards and operational protocols.
- Oversaw daily activities of team members
- Trained new employees on operational procedures.
- Managed staff scheduling and breaks
- Implemented inventory management strategies to optimize stock levels and minimize waste.
Custodian/Janitor
Sunshine Janitorial
South Boston
08.2019 - 11.2021
- Maintained clean and orderly facilities through regular cleaning tasks.
- Performed sweeping, mopping, and vacuuming of floors; cleaned bathrooms, kitchens, and common areas; emptied trash cans and disposed of waste properly.
- Operated floor buffers, vacuums, and other equipment for thorough cleaning tasks.
- Operated pallet jacks to remove trash and exchange front load dumpsters.
Skills
- Customer service
- Organizational skills
- Project monitoring
- Leadership
- Attention to detail
- Safety compliance
- Problem solving
- Time management
- Teamwork and communication
- Client relationships
- Effective communication
- Adaptability
Languages
Spanish, Fluent
Timeline
Demolition Supervisor
Cotton Holdings
07.2025 - Current
Banquet Houseman
Four Seasons Hotel
07.2021 - Current
Team Leader
Chick-fil-A
03.2021 - 07.2023
Custodian/Janitor
Sunshine Janitorial
08.2019 - 11.2021