Joshua Pettit
FRANKLIN
Summary
Highly-motivated worker with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional operational skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Leader
Dunkin' Donuts
Mendon
10.2025 - Current
- Supervised daily operations and ensured adherence to company standards.
- Assisted in resolving customer inquiries and complaints effectively.
- Monitored equipment functionality and reported maintenance needs promptly.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Assisted in the development and implementation of new operational procedures.
Shift Leader
Dunkin' Donuts
FRANKLIN
08.2018 - 08.2025
- Supervised daily operations and ensured adherence to company standards.
- Assisted in resolving customer inquiries and complaints effectively.
- Monitored equipment functionality and reported maintenance needs promptly.
- Upheld company standards and compliance requirements for operations.
Education
Homeschooled
Wrentham, MASkills
- Customer service
- Equipment maintenance
- Procedure implementation
- Quality assurance
- Policy and procedure enforcement
- Flexible schedule
- Sales expertise
Certification
- CPR trained
- ServeSafe certified
- Hot works Certified
- OSHA 10 construction certified
References
References available upon request.
Timeline
Shift Leader
Dunkin' Donuts
10.2025 - Current
Shift Leader
Dunkin' Donuts
08.2018 - 08.2025
Homeschooled