Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Josianne Vicente

Brockton

Summary

Dedicated and personable worker with a background in customer service, cash handling, and client care. Newly licensed cosmetologist skilled in communication, problem-solving, and maintaining a professional, welcoming environment. Known for reliability, attention to detail, and the ability to thrive in retail, salon, and front office roles.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista and Cashier

Marylou's Coffee
East Bridgewater
08.2025 - Current
  • Prepared a wide variety of coffee drinks, specialty beverages, and bakery items while maintaining accuracy and speed.
  • Delivered friendly, upbeat customer service and built positive relationships with regular customers.
  • Efficiently completed end-of-day tasks such as counting the register, recording waste, and locking up the store.

Crew Member

McDonald's
Brockton
08.2023 - 01.2024
  • Provided fast, friendly customer service while taking orders in person and through the drive-thru.
  • Operated cash register/POS systems accurately and handled cash, cards, and mobile payments.
  • Worked as part of a team to keep high-volume operations running smoothly during busy hours.

Education

Cosmetology -

Southeastern regional vocational technical highschool
South Easton, MA
09.2021 - 06/2025

Skills

  • Customer service
  • Communication skills
  • Time management
  • Bilingual
  • Cash Handling
  • Friendly and positive attitude
  • Problem Resolution
  • Adaptability

Certification

  • OSHA certified
  • Cosmetology license

Languages

  • Cape Verdean Creole
  • English
  • Cape Verdean Creole

Timeline

Barista and Cashier

Marylou's Coffee
08.2025 - Current

Crew Member

McDonald's
08.2023 - 01.2024

Cosmetology -

Southeastern regional vocational technical highschool
09.2021 - 06/2025
Josianne Vicente