Juan Tolentino
Worcester
Summary
Highly-skilled military veteran, capable of managing tasks to completion with no supervision. Bi-lingual and a well-qualified leader, currently holding an active Secret clearance demonstrating trustworthiness and an outstanding work ethic. Team player, able to think outside the box to accomplish projects on time.
Overview
12
12
years of professional experience
Work History
Infantryman
Army National Guard Career Center
06.2019 - 06.2023
- Offered both technical and tactical guidance to fellow soldiers to help them succeed in the field.
- Continuously trained and improved knowledge to better assist the team with basic and advanced infantry operations.
- Developed and communicated standard operating procedures to team of 4.
- Strong expertise in weapons operation and maintenance.
- Excellent critical thinking and problem-solving skills.
- Sound skills in handling fluid high-stress situations
Assistant kitchen manager
Outback Steakhouse
05.2016 - 04.2020
- Complete forms in accordance with company procedures.
- Supervise, motivate and train staff members
- Managing daily opening of restaurant along with taking inventory of products.
- Demonstrate technical abilities by operating various applications using Microsoft Office software for database management.
- Professionally communicate with customers in-person, through phone or messages to ensure customer satisfaction is met 100% of the time.
Enhanced Dining Coordinator
Jewish Healthcare Center
01.2011 - 04.2015
- Assisted guests in choosing from an elaborate menu, being tentative to their needs.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Maintain scheduling and event calendars.
- Outstanding Employee" in 2013.
Education
Bachelor of Science - Health Sciences
American Military University
111 W Congress Street, Charles Town.06.2024
Bachelor of Science - Criminal Justice
Becker College
Worcester, MA08.2021
Skills
- Time Management
- Bilingual (Spanish & English)
- Service Orientation
- Adaptive learner
- Team Leadership
- Problem Solving
- Customer Service
- Multitasking Abilities
- Interpersonal Skills
- Behavioral Assessment
- Critical Thinking
- Microsoft Office Suite
Accomplishments
Awarded Outstanding Employee, 2013.
Awarded Employee of the month, 2020.
Licenses
- Medical Assistant (MA).
- Driver License.
Timeline
Infantryman
Army National Guard Career Center
06.2019 - 06.2023
Assistant kitchen manager
Outback Steakhouse
05.2016 - 04.2020
Enhanced Dining Coordinator
Jewish Healthcare Center
01.2011 - 04.2015
Bachelor of Science - Health Sciences
American Military University
Bachelor of Science - Criminal Justice
Becker College
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