Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Carlos Perez Tejeda

61 Forest St Roxbury,MA

Summary

With a proven track record at Lyft Driver Hub, I excel in delivering top-notch customer service and maintaining a clean driving record. My expertise in GPS route planning and exceptional problem-solving abilities have significantly enhanced passenger satisfaction and operational efficiency. I'm known for my punctuality, reliability, and friendly demeanor, making me a valuable team player in fast-paced environments. Reliable and dedicated individual with strong sense of responsibility and punctuality. Possesses thorough knowledge of local routes and traffic regulations, coupled with excellent vehicle maintenance skills. Committed to ensuring timely and safe transportation, contributing to overall operational efficiency.

Overview

2
2
years of professional experience

Work History

Driver

Lyft Driver Hub
12.2024 - Current
  • Followed all relevant traffic laws and safety regulations
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Delivered goods and products to customer on time and in excellent condition.
  • Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Handled challenging situations calmly, resolving disputes professionally and effectively.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.

Valet Attendant

VPE Services
09.2023 - 12.2024
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted in the training of new team members, ensuring consistent service quality across all attendants.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Reduced wait times for guests with effective communication and coordination among valet team members.
  • Streamlined vehicle retrieval process for faster turnaround times, leading to increased guest loyalty.
  • Conducted pre-shift visual inspections of vehicles, noting any existing damage before taking possession from the guest.
  • Managed high volume traffic during peak hours, efficiently directing cars to available parking spaces.
  • Followed all company policies and procedures regarding vehicle handling and key storage for maximum security measures.
  • Ensured proper care of guest vehicles by adhering to strict driving guidelines and utilizing safety equipment when necessary.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Demonstrated strong multitasking abilities while navigating busy work environments under pressure situations.
  • Addressed minor guest complaints effectively, escalating more serious issues to management when necessary.
  • Provided excellent customer service by promptly greeting guests and assisting with any inquiries or special requests.
  • Enhanced customer satisfaction by providing efficient valet services and maintaining a friendly demeanor.
  • Maintained an organized key system that allowed for quick identification and access to requested vehicles.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
  • Contributed to overall team success by willingly stepping in to assist colleagues during busy periods or absences.
  • Provided punctual, polite valet services to uphold professional standards.
  • Logged and documented parked vehicle details for accurate records.
  • Resolved customer complaints through calm, constructive communication.
  • Inspected vehicles to verify condition ahead of customer returns.
  • Answered guest's questions about property amenities and services.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Issued and collected claim tickets and processed valet parking fees.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.

Cleaning Attendant

Boston Seaport Self Storage
11.2022 - 09.2023
  • Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
  • Assisted in inventory management, tracking supply levels and submitting requests for restocking when necessary.
  • Contributed to a hygienic environment by performing thorough cleaning tasks, including sweeping, mopping, vacuuming, and dusting.
  • Optimized efficiency by following established workflows and adjusting routines as needed based on specific needs of each location.
  • Streamlined cleaning processes by organizing supplies and equipment for easy access during shifts.
  • Responded professionally to urgent cleanup requests, addressing spills or other hazards promptly.
  • Enhanced customer satisfaction by maintaining clean and organized facilities.
  • Supported a positive guest experience by upholding high standards for cleanliness in all areas of the facility.
  • Demonstrated exceptional attention to detail while performing meticulous work on delicate surfaces or valuable items.
  • Improved facility appearance by performing deep-cleaning tasks such as shampooing carpets and washing windows.
  • Conserved resources by using eco-friendly cleaning products and minimizing water usage during tasks.
  • Maintained open lines of communication with supervisors to report any issues or concerns related to facility conditions or potential improvements.
  • Reduced workplace accidents by ensuring proper use of cleaning chemicals and equipment.

Education

No Degree -

Marino Enrique Baez
Dominican Republic

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Defensive driving
  • Safety management
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Traffic law observation
  • Vehicle maintenance
  • Accident prevention
  • Attention to detail
  • Spanish fluency
  • Friendly and outgoing
  • Traffic laws
  • Basic vehicle maintenance
  • Multitasking Abilities
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual

Timeline

Driver

Lyft Driver Hub
12.2024 - Current

Valet Attendant

VPE Services
09.2023 - 12.2024

Cleaning Attendant

Boston Seaport Self Storage
11.2022 - 09.2023

No Degree -

Marino Enrique Baez

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Juan Carlos Perez Tejeda