Julia Freitas Pinho
Marlborough
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Welly’s Restaurant
Marlborough, MA
09.2024 - Current
- Provided excellent customer service to ensure a positive dining experience.
- Assisted in maintaining cleanliness and organization of dining area.
- Supported kitchen staff by delivering food promptly and accurately.
- Learned menu items and daily specials to effectively answer customer inquiries.
Cook
Stoneforge Tavern & Publick House
Raynham, MA
06.2021 - 08.2024
- Adapted quickly to changing menus and dietary restrictions while ensuring customer satisfaction.
- Followed proper cooking techniques and safety protocols to minimize food waste and prevent accidents.
- Supported chefs in meal plating and presentation, enhancing overall dining experience for guests.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Cook
Barrett’s Alehouse
Bridgewater, MA
06.2024 - 10.2024
- Prepared and cooked a variety of menu items following standardized recipes.
- Maintained cleanliness and organization of kitchen workspace to ensure food safety standards.
- Assisted in inventory management by tracking ingredient usage and restocking supplies as needed.
- Collaborated with team members to maintain efficient kitchen operations during peak hours.
Education
High School Diploma -
BMC Durfee High School
Fall River, MA06.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Team collaboration
- Sales expertise
- Sales techniques
- Performance improvement
- Suggestive selling
- Task prioritization
- Foreign language proficiency
- Multitasking and organization
- Upselling techniques
- Point of sale (POS) system operations
Certification
Medical Interpreting Certificate
Languages
Portuguese
Native or Bilingual
Timeline
Server
Welly’s Restaurant
09.2024 - Current
Cook
Barrett’s Alehouse
06.2024 - 10.2024
Cook
Stoneforge Tavern & Publick House
06.2021 - 08.2024
High School Diploma -
BMC Durfee High School