Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julia Hawkins

Weymouth

Summary

Motivated and compassionate healthcare professional with over 10 years experience in providing exceptional care and support to seniors. Committed to enhancing the quality of life for older adults through personalized care, advocacy, and promoting active and healthy aging. Eager to leverage my leadership skills and clinical expertise to contribute to making a meaningful impact in the senior community.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Care Advisor

North River Home Care
07.2019 - Current
  • Managed care of 35+ clients daily and responded quickly and professionally to all client service issues, questions, care changes, and concerns.
  • Supervised caregivers and regularly mentored and educated them to ensure quality of care to clients.
  • Conducted client assessments and developed care plans in collaboration with families and healthcare professionals ensuring individualized care and support.
  • Nurtured long-term relationships with referral sources, fostering loyalty and business growth opportunities.

Certified Occupational Therapist Assistant

Oak Grove Rehabilitation Center
09.2016 - 06.2019
  • Implemented treatment interventions to an average caseload 6-10 patients daily to facilitate increased independence and functioning.
  • Collaborated with speech and physical therapists regarding treatment, plan of care, and discharge goals.
  • Provided concise documentation and treatment encounter notes for each patient within 24 hours per Medicare and Medicaid guidelines.
  • Developed strong rapport with patients, fostering trust in the therapeutic relationship which contributed to improved participation during therapy sessions.

Administrative Assistant

Residence At Riverbend
12.2014 - 08.2016
  • Managed reception area efficiently by providing knowledgeable assistance, scheduling tours, and handling complaints/issues appropriately.
  • Supported nursing and all department heads by performing administrative and clerical tasks including data entry, filing, faxing, and proofreading.

Administrative Assistant

Beverly Hospital
11.2011 - 09.2014
  • Performed clerical functions necessary for the operation of a busy nursing unit including transcribing written physician orders, organization of confidential patient medical records, supply chain management, and managing receptionist duties.
  • Handled communications between physicians, ancillary services, patients, and visitors.

Education

Associate of Science -

North Shore Community College
Danvers, MA
05.2016

Skills

  • Elder care and Gerontology Knowledge
  • Team Leadership and Supervision
  • Client Relationship Building
  • Program development and implementation
  • Community outreach
  • Resourcing Referrals Partners

Certification

NBCOT Certified Occupational Therapy Assistant, Massachusetts License

Timeline

Care Advisor

North River Home Care
07.2019 - Current

Certified Occupational Therapist Assistant

Oak Grove Rehabilitation Center
09.2016 - 06.2019

Administrative Assistant

Residence At Riverbend
12.2014 - 08.2016

Administrative Assistant

Beverly Hospital
11.2011 - 09.2014

Associate of Science -

North Shore Community College

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Julia Hawkins