Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julia Keating

Boston,ME

Summary

College student experienced in high-demand customer service positions at both an elite country club and family owned restaurant. Seeking work-study positions allowing me to demonstrate my service and organizational skills, offering a positive attitude with readiness to learn and grow wherever necessary for a position. References available upon request.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Junior Barista/Prepared Foods Team Member

Primo's Cafe & Deli
02.2025 - 08.2025
  • Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
  • Received consistent positive feedback from both customers and supervisors regarding excellent interpersonal skills, work ethic, and beverage quality.
  • Developed strong rapport with regular patrons, contributing to increased loyalty and repeat business.
  • Prioritized safety compliance by adhering to proper food handling procedures at all times.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches with artistry while maintaining a clean workspace.

Lifeguard

Olympia Fields Country Club
05.2023 - 08.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Offered swim lessons with providing quality instruction to students of young ages and varying skill levels.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Managed phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.

Education

Marian Catholic High School
Chicago Heights, IL
05.2025

Bachelor of Science - Journalism

Boston University
Boston, MA
05-2029

Skills

  • Team player
  • Hospitality service expertise
  • Problem-solving
  • Strong communicator
  • Leadership qualities
  • POS systems
  • Espresso machine operation
  • Sandwich preparation
  • Order taking
  • CPR and AED training
  • Equipment management
  • Rule enforcement

Certification

  • Certified Lifeguard, Red Cross - June 2025-June 2027

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Junior Barista/Prepared Foods Team Member

Primo's Cafe & Deli
02.2025 - 08.2025

Lifeguard

Olympia Fields Country Club
05.2023 - 08.2025

Marian Catholic High School

Bachelor of Science - Journalism

Boston University

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Julia Keating