JULIA NADEAU
Brighton
Summary
An outgoing, highly motivated, and organized individual with excellent multi-tasking skills. Ability to work well under pressure, with a copious amount of customer service and food industry experience. A broad musical background, with over fourteen years of theater, performance, and stage experience. Creative, resourceful, fast learner and open minded.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Director of Admissions
Berklee College of Music
Boston
01.2023 - Current
Server
Article 24
Brighton
06.2021 - 01.2024
- Takes orders, knowledgeable of all restaurant menus for food and drink
- Served tables during shifts, ensuring timely and accurate service
- Interacted with customers and team members to enhance dining experience
- Represented restaurant by promoting menu items to increase customer engagement
- Ensured a tidy and welcoming restaurant environment for guests
Applicant Advisor
Berklee Online, Berklee College of Music
Boston
11.2020 - 01.2023
- Reviews academic materials (including international documents), personal statements, portfolios, and other ancillary application materials. Objectively rates applicants on each criteria to assist with the admissions decision
- Responds to questions and clarifies misunderstandings concerning the application process and the materials submitted
- Conducted quality control through thorough reviews of processed applications to ensure accuracy and compliance with admissions standards
- Contributed to Application Processing Team by updating processing and correspondence policies, enhancing service to a high volume of applicants and ensuring timely delivery of applications to Board of Admissions
- Participated on Board of Admissions, presenting unique student situations and fringe cases to influence the composition of the Berklee Online class
Welcome Center Coordinator
New England Conservatory
Boston
08.2018 - 06.2020
- Front-line Customer service at NEC Welcome Center
- Coordinated administrative and scheduling needs for Admissions, Financial Aid, and Prep School to enhance operational efficiency
- Managed and developed student tour guide schedule to optimize campus visit experiences
- Campus Tour and appointment scheduling
- Managed office reception and email correspondence to ensure efficient communication.
- File maintenance, data analysis, and document tracking with programs such as Salesforce, PowerFAIDS, and PowerCampus
- Hires and schedules student Audition Ambassadors
- Collaborated with Admissions and Financial Aid departments to update and maintain content on NEC website
Contractor/Brand Ambassador
Anthem Entertainment/the Anthem Group
Boston
05.2019 - 08.2019
- Promoted Crook and Marker brand at events, engaging attendees to increase brand awareness
- Collaborated with Anthem to promote brand across various stores in greater Boston, enhancing customer reach
- Provided customer service and communicated product knowledge.
- Delivered feedback and analysis to Anthem and Crook and Marker post-store demos, informing future marketing strategies
Counter Staff/Barista
The Little Dog Coffee Shop
Brunswick
05.2016 - 07.2018
- Took orders in person and over the phone, ensuring positive customer interactions daily
- Prepared food, coffee, espresso drinks and ran the cash register daily
- Led shifts by delegating tasks and overseeing team performance.
- Trained new staff while supervising their integration into the team.
- Responsible for many different organizational and cleaning tasks throughout the day and after closing
- Responsible for inventory to help prepare bulk orders for food and coffee items
- Produced fresh, quality baked goods by developing and honing baking skills
- Organized and distributed employee tips to maintain fairness and transparency among staff
Education
Bachelor of Arts - Music: Vocal Performance
Dickinson College
Carlisle, Pennsylvania01.2016
Skills
- Application processing
- Compliance monitoring
- Academic advising
- Policy development
- Student counseling
- Customer relationship management
- CRM software experience
- Data analysis
- Event coordination
- Itinerary planning
- Travel budgeting
- Training and supervision
- Team collaboration
- Adaptability
- Effective communication
Languages
English
Native/ Bilingual
French
Elementary
Italian
Elementary
Certification
NACAC (National Association for College Admissions Counseling) Professional Certificate: College Admission for Emerging Leaders - December 2022
Affiliations
Volunteer, Boston Athletic Association, Boston, MA, 2026
Timeline
Assistant Director of Admissions
Berklee College of Music
01.2023 - Current
Server
Article 24
06.2021 - 01.2024
Applicant Advisor
Berklee Online, Berklee College of Music
11.2020 - 01.2023
Contractor/Brand Ambassador
Anthem Entertainment/the Anthem Group
05.2019 - 08.2019
Welcome Center Coordinator
New England Conservatory
08.2018 - 06.2020
Counter Staff/Barista
The Little Dog Coffee Shop
05.2016 - 07.2018
Bachelor of Arts - Music: Vocal Performance
Dickinson College