Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julia Peshko

Westfield

Summary


Developed skills in customer engagement and brand promotion within retail environment, seeking to transition back into food service. Knowledge of effective communication and relationship-building techniques, combined with understanding of brand strategies. Able to adapt and apply these skills to various professional settings, aiming to contribute to new and dynamic role.

Overview

3
3
years of professional experience

Work History

Brand Representative

Abercrombie & Fitch
08.2023 - Current
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
  • Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.

Lifeguard

Department Of Conservation And Recreation
06.2025 - 08.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring area and enforcing rules.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Monitored safety of guests in and around swimming area.
  • Provided friendly customer service to guests and addressed concerns.

Crew Member

Dunkin
05.2022 - 12.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Education

Associate of Arts - Liberal Arts

Springfield Technical Community College
Springfield, MA
12-2025

Skills

  • Communication skills
  • Customer service
  • Branding
  • Staff training
  • Marketing
  • Teamwork
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities

Languages

English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Limited Working

Timeline

Lifeguard

Department Of Conservation And Recreation
06.2025 - 08.2025

Brand Representative

Abercrombie & Fitch
08.2023 - Current

Crew Member

Dunkin
05.2022 - 12.2024

Associate of Arts - Liberal Arts

Springfield Technical Community College
Julia Peshko