Juliana Leon
Boston
Summary
Human Resources professional with extensive experience in onboarding, employee relations, and performance management. Known for building collaborative partnerships across teams and driving impactful, people-focused initiatives. Skilled in conflict resolution and organizational effectiveness. Adaptable, solutions-oriented, and committed to aligning HR strategy with evolving business priorities.
Overview
6
6
years of professional experience
Work History
Human Resources Manager
Marriott - Renaissance Boston Seaport District
Boston, MA
12.2024 - Current
- Managed employee relations, resolving conflicts and fostering a positive workplace culture.
- Served as the primary HR lead for union grievance procedures, conducting Step 1 meetings and guiding managers through Collective Bargaining Agreement contract-aligned resolution strategies.
- Ensure all grievance procedures were completed within require timelines.
- Collaborate with legal, labor relations, and operational leaders to evaluate grievance outcomes and implement corrective actions.
- Strengthened labor relations by building trust with union stewards and employees, promoting transparency and early intervention in workplace issues.
- Streamlined onboarding processes, enhancing employee experience and engagement.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Conducted performance evaluations, providing constructive feedback to drive employee development.
Human Resources Generalist
Marriott - Renaissance Boston Seaport District
Boston, MA
08.2022 - 12.2022
- Assist and support management and the leadership team with handling Human Resources issues.
- Developed and conducted onboarding programs, enhancing new employee integration and engagement.
- Coordinate and conduct background checks, social security verifications, reference checks.
- Coordinate and host orientation for new hires.
- Hire employees and process hiring-related paperwork.
- Monitor all hiring and recruitment processes for compliance with all local, state and federal laws and company policies and standards.
- Inform Human Resources Management of issues related to employee relations within the division or property.
- Generate Human Resources data reports as necessary.
- Serve as Human Resources subject matter expert and participate on team projects.
- Ensure accurate maintenance of all employee records and files such as interview notes and I-9’s.
- Process weekly payroll on property for 260 employees.
Human Resources Coordinator
Mass General Hospital
Boston, MA
06.2020 - 08.2022
- Onboard employees by creating new hire records in Peoplesoft and coordinating the pre-employment drug testing process with the applicant.
- Enter CORI forms into the database and send to Police and Security for processing.
- Process off-cycle paychecks.
- Ensure that incoming post-Doctorate employees meet FLSA guidelines.
- Assist with updating expiring work authorizations in the HireRight system and submit Pending Work Authorization Leave of Absence request.
- Monitor MGH Malpractice mailbox and take appropriate action. Provide departments and Physicians with up-to-date Malpractice Insurance Face Sheets.
- Review and process PeopleSoft transactions including regular salary payments, salary changes, retroactive adjustments, special payments, bonuses and terminations.
- Collaborate with managers submitting PeopleSoft transactions to clarify and resolve issues as they arise.
- Assist with high volume unemployment claims inquiries due to the current fraud targeting the state unemployment insurance program.
- Reappoint Research Fellows and Research Staff as their credentialing appointments come to an end.
- Managed employee records and maintained HR databases for compliance and accuracy.
Resource Specialist
Mass General Hospital
Boston, MA
03.2020 - 06.2020
- Supported physicians and nurses during their daily check in’s with psychiatric patients.
- Organized and customized outpatient care plans and processed discharge paperwork.
- Managed shelter allocation for homeless patients per Social Worker’s direction.
Human Resources Assistant
Bulfinch Temporary Services
Boston, MA
01.2020 - 03.2020
- Managed identification collection, requisition processing, and CORI check validation for onboarding.
- Facilitated onboarding assessments for new hires, including Typing, Microsoft Word, and Excel.
- Provided a professional, welcoming, and productive onboarding experience for new hires.
Education
Bachelor of Arts - Psychology
University of Massachusetts
Boston, MA01-2020
Skills
- Conflict resolution
- Bilingual: English, Portuguese
- Employee relations
- Onboarding and orientation
- Employee engagement
- Union relations
- Onboarding, training, and development
- Payroll processing
Languages
Portuguese
Native or Bilingual
Timeline
Human Resources Manager
Marriott - Renaissance Boston Seaport District
12.2024 - Current
Human Resources Generalist
Marriott - Renaissance Boston Seaport District
08.2022 - 12.2022
Human Resources Coordinator
Mass General Hospital
06.2020 - 08.2022
Resource Specialist
Mass General Hospital
03.2020 - 06.2020
Human Resources Assistant
Bulfinch Temporary Services
01.2020 - 03.2020
Bachelor of Arts - Psychology
University of Massachusetts